B2B Renewals & Retentions Specialist (Uncapped Commission)

Clear Business; Sale; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Uncapped Commission

Pension contributions

Discounts at retailers

25 days holiday

Birthday off

Additional holidays purchase/sell

Cycle to work

Well-being support

On-site gym

Free parking

Job summary

Clear Business is seeking an ambitious Retentions Account Manager to join our Customer Retentions team in the UK. You will renew contracts with existing business customers, build strong relationships, and negotiate terms to drive long-term retention and growth.

The role is hybrid, focusing on delivering outstanding customer experiences while meeting sales targets. A successful candidate will influence decisions, handle objections professionally, and collaborate across the business to ensure a

Qualifications

• Previous experience in high-volume B2B sales, retentions or renewals.
• Experience negotiating products, pricing or contracts.
• Strong understanding of customer retention and sales techniques.

Responsibilities

• Discuss upcoming contract renewals with existing business customers.
• Build strong customer relationships through meaningful conversations and account management.
• Identify customer needs and find solutions that encourage long-term retention.
• Negotiate product, pricing and contract options to create mutually beneficial outcomes.
• Manage objections confidently and professionally to retain customer business.
• Maintain accurate records across CRM and business systems.
• Work within company policies, quality standards, and regulatory requirements.
• Develop expertise in our products, services, and sales processes.
• Collaborate with colleagues across the business to ensure a seamless customer experience.

Skills

Negotiation

Communication

Account management

Relationship building

Target-driven

B2B sales

Job description

Clear Business is seeking an ambitious Retentions Account Manager to join our Customer Retentions team in the UK. You will renew contracts with existing business customers, build strong relationships, and negotiate terms to drive long-term retention and growth.

The role is hybrid, focusing on delivering outstanding customer experiences while meeting sales targets. A successful candidate will influence decisions, handle objections professionally, and collaborate across the business to ensure a