B2B Growth & Acquisition Specialist

Convergys; Belfast City District; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Concentrix Belfast is hiring a B2B Customer Acquisition Specialist to drive outbound sales, demonstrate product value, and renew contracts. The role focuses on customer engagement via phone and email, with CRM data accuracy a priority and collaboration with the Sales Manager for forecasting and performance reviews.

You will work within a fast-paced team in Belfast - Maysfield, contributing to a professional customer experience and owning the end-to-end sales motions from lead qualification to

Qualifications

• Experience selling or renewing contracts to business clients.
• Strong product knowledge and technical understanding of services.
• Ability to forecast weekly/monthly/quarterly sales and plan accordingly.

Responsibilities

• Demonstrate the value of our products/services to customers.
• Manage a high volume of customer contacts via phone and email (outbound focused).
• Maintain and update the CRM with accurate data across interactions.
• Lead qualification, lead conversion, health checks, and renewal of contracts.

Skills

Outbound sales

CRM

Lead qualification

Contract renewals

Phone & email outreach

Forecasting

Customer engagement

Tools

CRM

Job description

Concentrix Belfast is hiring a B2B Customer Acquisition Specialist to drive outbound sales, demonstrate product value, and renew contracts. The role focuses on customer engagement via phone and email, with CRM data accuracy a priority and collaboration with the Sales Manager for forecasting and performance reviews.

You will work within a fast-paced team in Belfast - Maysfield, contributing to a professional customer experience and owning the end-to-end sales motions from lead qualification to