B2B Customer Service Adviser — Hybrid, On-Target Bonus

Vitality; Bournemouth; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

On target bonus

25 days holiday plus bank holidays

Pension up to 12% with employer matching

Vitality Health Insurance

Life Assurance—four times annual salary

Job summary

A leading health and life insurance company is seeking a full-time Customer Service Adviser in Bournemouth. The role involves taking inbound calls and emails in a fast-paced environment, focusing on building business relationships. Candidates should have good communication skills, and adaptability is a plus. The position offers a hybrid working pattern with extensive benefits including a pension scheme and health insurance.

Qualifications

• Experience within a customer service role is preferable but not essential.
• Ability to communicate well, both written and verbally.
• Enjoy working collaboratively to support your team.

Responsibilities

• Take inbound calls and communicate via email professionally.
• Support servicing needs of business partners and brokers.
• Build professional relationships in a business-to-business environment.

Skills

Communication skills

Customer focused

Adaptable to change

Team collaboration

Computer literate

Job description

A leading health and life insurance company is seeking a full-time Customer Service Adviser in Bournemouth. The role involves taking inbound calls and emails in a fast-paced environment, focusing on building business relationships. Candidates should have good communication skills, and adaptability is a plus. The position offers a hybrid working pattern with extensive benefits including a pension scheme and health insurance.