Product & Provider Specialist - Customer Service (Hybrid)

Protect Line; Bournemouth; Hybrid; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Enhanced Family Leave

Flexible Time Off

Paid Charity Work

Company Events

Sabbatical Opportunities

Refer & Earn

Pension scheme

Job summary

A leading insurance company in Bournemouth is seeking a Product & Provider Specialist to enhance customer service by providing expertise on insurance options. The role includes supporting sales teams and managing various tasks in a dynamic environment. Ideal candidates are detail-oriented with strong communication skills and proactive in a busy workplace. Competitive salary and extensive benefits included, alongside opportunities for hybrid work.

Qualifications

• Experience in customer service roles, preferably in insurance.
• Ability to juggle multiple priorities efficiently.
• Strong written and verbal communication skills.

Responsibilities

• Provide expert guidance on insurer options.
• Support sales teams with product information.
• Conduct research and liaise with insurers.

Skills

Strong communication skills

Attention to detail

Discretion in sensitive interactions

Task management proficiency

Experience in financial services

Job description

A leading insurance company in Bournemouth is seeking a Product & Provider Specialist to enhance customer service by providing expertise on insurance options. The role includes supporting sales teams and managing various tasks in a dynamic environment. Ideal candidates are detail-oriented with strong communication skills and proactive in a busy workplace. Competitive salary and extensive benefits included, alongside opportunities for hybrid work.