AWS DevOps Engineer

National Trust for Places of Historic Interest or Natural Beauty; Swindon; Hybrid; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Substantial pension up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Job summary

National Trust for Places of Historic Interest or Natural Beauty is seeking a Senior Web Operations Engineer to manage and optimise AWS-based infrastructure, with a strong focus on automation, IaC, resiliency and security. The role is based at the Trust’s head office in Swindon with hybrid working options, and requires regular office attendance.

You’ll work in the Digital Web Operations team, deploying and supporting environments from development to production, and collaborating with

Qualifications

• Experience of IT Operations, ideally both Web Operations and Dev Ops; release and deployment management, operational support (ITIL- incident, change management and problem), and monitoring of services.
• Experience in delivering, implementing, and administrating solutions utilising a variety of cloud infrastructure (AWS & Azure). Commercial off the shelf (COTS) and open source packages.
• Knowledge and experiencing of information security, GDPR, control and threat mitigation.
• Problem solving ability to debug complex distributed applications, services and databases.
• Strong track record of teamwork, collaborative working, communications and stakeholder management.
• A knowledge and interest in technology delivery and how this enables the Trust’s core purpose and strategy.

Responsibilities

• Support the AWS infrastructure and web operations within the Digital Web Operations team.
• Focus on automation, Infrastructure as Code (IaaC), resiliency and security at the heart of deployments.
• Collaborate across stakeholders to ensure reliable, scalable digital services for the Trust.

Skills

IT Operations

Web Operations

DevOps

Cloud (AWS)

Cloud (Azure)

ITIL

Security & GDPR

Problem solving

Teamwork

Stakeholder management

Tools

AWS

Azure

Job description

IT is a busy department and technology plays a key part in enabling the Trust to deliver on its strategic objectives. Our vision is to equip the Trust with the technology we all need to do our jobs confidently.

Working collaboratively with all areas of the Trust, we focus on delivering the Trust’s priority information services at pace, focusing on the needs of our people and supporters. We are continuously improving and securing Trust information services and take great pride in what we do.

Please note the advertised salary is inclusive of a £10,000k reviewable market supplement. Your base salary will be £50,000 and you will receive the market supplement as an allowance on top, taking the total pay to £60,000.

What it's like to work here

We work collaboratively across the Trust to deliver high-impact digital solutions at pace, always keeping the needs of our people and supporters at the centre of what we do. Our team is committed to continuous improvement, innovation, and the security of our digital services. We take great pride in the difference we make every day.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

What you'll be doing

Behind everything our Supporters see online, from our public websites and mobile application, is the Amazon Web Services (AWS) infrastructure delivered by the Digital Web Operations team. With a passion for automation, Infrastructure as Code (IaaC), resiliency and security at its heart, the team are responsible for deploying, managing and optimising servers, databases, services and applications across a range of environments from development to production.

We understand the big picture of how our systems relate to each other, facing and overcoming a broad spectrum of challenges using a breadth of tools and approaches. A culture of curiosity, problem solving, openness and pride in what we deliver is key to our success.

Our team brings together people with a variety of backgrounds, experiences and perspectives. We encourage ourselves and others to collaborate, to think big and strive to create an environment that supports not only our team members but the wider organisation too.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

You’ll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale;

• Experience of IT Operations, ideally both Web Operations and Dev Ops; release and deployment management, operational support (ITIL- incident, change management and problem), and monitoring of services.
• Experience in delivering, implementing, and administrating solutions utilising a variety of cloud infrastructure (AWS & Azure). Commercial off the shelf (COTS) and open source packages.
• Knowledge and experiencing of information security, GDPR, control and threat mitigation.
• Problem solving ability to debug complex distributed applications, services and databases.
• Strong track record of teamwork, collaborative working, communications and stakeholder management.
• A knowledge and interest in technology delivery and how this enables the Trust’s core purpose and strategy.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Heelis, Kemble Drive, Swindon, SN2 2NA

Documents

Senior Web Operations Engineer - Grade 5.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 25 October 2026

First Interview Dates: 04 & 05 November 2026

Second Interview Dates: Week commencing 09 November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.