Programming Assistant

National Trust; Manchester; On-site; GBP 5,097,000 - 5,166,000; Full time

Benefits offered by this job

Pension up to 10%

Free NT entry

Season ticket loan

EV car lease

Discounts & benefits

Holidays 32 days + purchase scheme

Flexible working

Employee assistance program

Free parking

Job summary

National Trust's Dunham Massey site in Greater Manchester is seeking a Programming Assistant to help deliver our events and activities year-round, creating an engaging visitor experience. You will help connect our work to the cause and ensure clear visitor communications on-site.

The role involves weekend and Bank Holiday work, with a DBS check required due to vulnerable groups, and a fixed-term contract until 28 February 2027.

Qualifications

• Clear communication and relationship-building with diverse visitors.
• Team player who can also work independently as needed.
• Adaptable approach and commitment to great service.

Responsibilities

• Create and deliver events and activities to bring the place to life.
• Ensure clear, consistent on-site communications with visitors.
• Contribute to delivering a high standard of presentation across the site.

Skills

Good communication

Team player

Flexible/adaptable

Customer service

Willing to learn

Organised

Job description

Summary

We’re looking for a Programming Assistant to join us and assist with the delivery and development of our programme of activities and events. In doing so, you’ll help create an enjoyable experience for everyone who visits and help them understand more about our wonderful place.

This role is required to work with vulnerable groups including children, and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.

Salary: £13.25 per hour

Contract Duration: Fixed term until 28th February 2027

Working Hours: The hours advertised for this role is reflective of 12 months, however the actual hoursyou’llbe required to work for this role are approximately 281 hours, depending on your start date. Theamountof hours you work each month may vary, however your salary will be paid in equal instalments over the term of your contract.

Working Pattern: Your working pattern will vary depending on the scheduled programme of events and activities, and will include weekend and Bank Holiday working. You can expect to work more hours during November and December to support a winter event, with fewer hours during January and February. Shifts will be from 9.45am to 3.45pm (5.5 hours).

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

National Trust's commitment is "For everyone, for ever." Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures, and experiences. It means creating an inclusive environment where everyone is able to thrive.

Our roles are open to all. However, we particularly welcome applications from people of colour and people of the global majority because they are underrepresented at the Trust.

What It's Like To Work Here

Dunham Massey is a 3,000-acre estate situated approximately 10 miles south of central Manchester and three miles south of Altrincham. Roger Grey, 10th Earl of Stamford, gave it to the National Trust in 1976 and today it attracts over 500,000 visitors a year. This elegant Georgian mansion, set within a magnificent 300 acre deer park and including one of Britain’s finest winter gardens, is a very popular visitor attraction with over 100 staff. The busy team has a strong commercial focus and a fast-paced environment. Within the park walls there is also a shop, café, restaurant and ice cream parlour. On the wider estate, there are 20 farms, 100 cottages, a golf course and an award winning housing development. The house, garden and parkland hide many layers of history and have many stories to tell.

Click here for more information about this location

What you'll be doing

Working with the team, you'll create and deliver events and activities that bring our place to life for our visitors all year round. Understanding how and why we engage our supporters is key. You’ll help link everything we do back to our cause and the on-going work we do. You’ll deliver high standards of presentation on site and ensure all our communications with our visitors around the property is clear and consistent.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who We're Looking For

• good communication skills, building relationships with a wide range of people
• a team player, but can also work by yourself
• adaptable and have a flexible approach
• an understanding of the importance of great service
• keen to learn new things
• well organised and able to manage time well

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

Location

Dunham Massey, Altrincham, Greater Manchester, WA14 4SJ

Documents

Programming Assistant - A2.pdf

Requirements

Compliance.Eligibility to Work in the UK

Closing Date

18 October 2026

Interviews

Week commencing 02 November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.