Assistant Communications & Marketing Delivery Partner

National Trust; Dorking; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust is seeking an Assistant Communications & Marketing Delivery Partner to support regional campaigns across London and the South East. The role covers hybrid working with 40–60% on-site presence at a regional hub, and involves web editing, content creation, supplier coordination, and email performance evaluation.

You will work with a team of delivery partners to promote stories and places through owned and earned channels, driving visits and engagement for the Trust’s charitable

Qualifications

• Interest in sharing stories, content creation and evaluating performance.
• Experience with website content and imagery is a plus.
• Ability to coordinate supplier relations and manage external partners.

Responsibilities

• Edit and optimise website content and SEO across regional campaigns.
• Create and post engaging social media content while guiding branding and identity.
• Coordinate external suppliers such as print and design agencies and brief projects.
• Support properties to maximise channels through coaching and mentoring the team.
• Analyse web and email data to identify trends and opportunities for improvement.

Skills

Website editing

SEO

Graphic design

InDesign

Branding

Social media

Content creation

Audience understanding

Tools

InDesign

Job description

Summary

Our busy, dynamic Communications and Marketing team is looking for a new Assistant Communications and Marketing Delivery Partner. This is an important position within the team, that can cover anything from web editing and social media content creation to managing suppliers and evaluating email performance.

Summary

Our busy, dynamic Communications and Marketing team is looking for a new Assistant Communications and Marketing Delivery Partner. This is an important position within the team, that can cover anything from web editing and social media content creation to managing suppliers and evaluating email performance.

Please Note

As this role covers the London and Southeast region, your contractual place of work will be one of our regional hub offices in Hampshire, Surrey or Kent. Our formal hybrid working policy is that you should expect to be at a National Trust site for 40–60% of your working week. Please keep this in mind, however we currently have a more flexible arrangement locally. The team currently works largely remotely, and we are happy to discuss working patterns at interview stage.

What it's like to work here

You’ll be part of the Trust’s internal delivery team: a flexible resource of specialist skills and expertise.

As one of a multidisciplinary team of experts, including curators, building surveyors and project managers, you’ll be working with others to help make things happen.

As this role covers the London and South East region, your contractual place of work will be the nearest National Trust regional office to your home. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview.

What You'll Be Doing

It's an exciting time to join the London and South East Communications and Marketing team. You'll be working on regional marketing campaigns and with property teams to share stories about our places, our work and our cause.

Working within a team of ten Communications and Marketing Delivery Partners, you'll promote our stories and places through on and offline channels to drive visits and grow engagement with our charitable purpose. Using a range of owned and earned channels you’ll be looking at how our web content is performing, making recommendations for improvements, supporting with graphic design projects, coordinating external suppliers such as print and design agencies, and assisting with social media content. In addition, you’ll support our properties to maximise their channels through coaching and provide support to the wider regional team.

Who we're looking for

If you're enthusiastic about sharing stories, creating content and evaluating performance, and have some experience in the following, we'd love to hear from you:

• Website editing and SEO
• Working knowledge of graphic design/InDesign
• Branding and identity
• Coordinating supplier relations including briefing projects
• Creating and posting social media content Managing social media communities
• Working on website content and imagery
• Evaluating web and email data and trends
• Understanding audiences and their needs

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Polesden Lacey - RO, Great Bookham, Dorking, RH5 6BD

Documents

Assistant Communications & Marketing Delivery Partner - Grade 7.pdf

Requirements

Compliance.Eligibility to Work in the UK

Closing Date

11th October 2026

Interview Date

23rd October 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.