Planning & Delivery Manager

National Trust; Swindon; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

National Trust is seeking a Planning and Delivery Manager to steer high-profile marketing, communications and fundraising campaigns. You will translate strategic priorities into actionable plans, coordinating multi-channel activities and working with senior stakeholders to deliver measurable results.

This is a fixed-term contract (up to 12 months) with 40–60% office presence at our Swindon head office, and flexibility on base location where possible.

Qualifications

• Experience leading planning and delivery of integrated marketing, communications and fundraising campaigns.
• Ability to prioritise effectively and adapt to changing circumstances.
• Experience with large-scale marketing budgets across multiple channels.
• Experience in account, stakeholder or project management.
• Ability to build credible relationships with stakeholders at all levels.
• Experience coordinating work to achieve shared objectives.
• Knowledge across the full mix of marketing and communications channels.

Responsibilities

• Lead planning and delivery of multi-channel marketing, communications and fundraising campaigns.
• Coordinate complex campaigns from initial commission through to evaluation.
• Collaborate with senior stakeholders and specialist teams to deliver high-quality work.
• Support a test-and-learn approach and capture insights for future campaigns.
• Balance priorities and help teams deliver great outcomes for audiences.

Skills

Campaign planning

Budget management

Stakeholder management

Project coordination

Multi-channel campaigns

Decision making

Delivery leadership

Job description

Summary

We're looking for a Planning and Delivery Manager to join our Communications and Fundraising directorate. You'll lead the planning and delivery of high-profile marketing, communications and fundraising campaign to connect millions of people with the National Trust's purpose. Working with senior stakeholders from across the organisation, you'll turn strategic priorities into high-impact campaigns that deliver measurable results.

Summary

We're looking for a Planning and Delivery Manager to join our Communications and Fundraising directorate. You'll lead the planning and delivery of high-profile marketing, communications and fundraising campaign to connect millions of people with the National Trust's purpose. Working with senior stakeholders from across the organisation, you'll turn strategic priorities into high-impact campaigns that deliver measurable results.

This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.

We welcome part-time applicants.

What It's Like To Work Here

You'll work collaboratively with colleagues across marketing, communications, audience and engagement, creative, data and external suppliers to deliver joined-up campaigns to set deadlines. We're a supportive team that values knowledge sharing, curiosity and continuous improvement. We work in a structured yet flexible way, using established processes to deliver high-quality work while making space for creativity and new ideas.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You'll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

What You'll Be Doing

In this role, you’ll lead the planning and delivery of communications and fundraising campaigns in support of our strategy: 'People and Nature Thriving'. Working with stakeholders and specialist teams both internally and externally, you’ll bring people together around shared goals and audience needs, translating these into practical campaign plans. You’ll build strong relationships and coordinate the successful delivery of complex, multi-channel campaigns from initial commission through to evaluation, championing high standards of delivery and service. You'll support a test-and-learn approach, capture learning and share insights to inform future campaigns. You'll balance multiple priorities, solve problems and help teams deliver great outcomes for our audiences. You may also provide support on larger or longer-term campaigns led by colleagues in the wider planning and delivery team.

Who We're Looking For

You’ll bring a broad range of the following knowledge,skillsand experience, shaped by different roles, sectors or career paths, and the judgement to apply them effectively at scale:

• Experience leading planning and delivery of integrated marketing, communications and fundraising campaigns.
• Ability to prioritise effectively, adapt to changing circumstances, problem-solve and maintain momentum
• Experience working with large-scale marketing budgets across multiple channels.
• Experience in account, stakeholder, client or project management.
• Ability to build credible, productive relationships with stakeholders at all levels.
• Experience leading or coordinating work to achieve shared objectives.
• Demonstrate a good knowledge across the full mix of marketing and communications channels.
• Experience using insights and performance data to inform decisions, in-campaign optimisation and evaluate success.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Heelis, Kemble Drive, Swindon, SN2 2NA

Documents

Planning & Delivery Manager - Grade 5.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 18 October 2026

Interview Dates: 27 and 28 October 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.