AVP, Client Implementation – Account Services

State Street; England; On-site; GBP 55,000 - 85,000; Full time

Job summary

State Street is seeking an Account Services Client Implementation Analyst to guide clients through the Alpha Platform onboarding, focusing on front and middle office configurations and operational models. The role requires strong business analysis, excellent written and verbal communication, and ability to liaise between business, implementation and technology teams.

You will document requirements, support testing, and drive workshops with clients to ensure successful implementations and

Qualifications

• Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field.
• 8+ years of experience in business process or data analysis, operating model design, or transformation projects.
• Ability to write SQL code for data analysis is a plus.

Responsibilities

• Explain to the client the State Street standard operation model for Account Services.
• Provide detailed business analysis and advice to clients on current and future state Alpha F2B operating models
• Liaise with stakeholders to establish and document implementation requirements and develop use cases
• Maintain knowledge of the STT F2B product offering for configuration, demonstrations and SME activities
• Support testing activities and post-production transition with test plan development and test scripts
• Assist client implementation efforts focusing on Front and Middle Office Account Configuration and Maintenance
• Lead client-facing requirements gathering and define technical standards and methodologies
• Independently compile, analyze and interpret information related to complex business processing
• Document project requirements using clear language aligned with methodologies
• Collaborate with team members to share best practices and develop global processes
• Show ownership and accountability in task execution
• Run meetings/workshops to explain and walk through business requirements

Skills

Business writing

Process diagrams

Requirements gathering

Workshop facilitation

Explain complex topics

Communication skills

SQL scripting

Education

Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology, or related field of study

Job description

State Street is seeking an Account Services Client Implementation Analyst to guide clients through the Alpha Platform onboarding, focusing on front and middle office configurations and operational models. The role requires strong business analysis, excellent written and verbal communication, and ability to liaise between business, implementation and technology teams.

You will document requirements, support testing, and drive workshops with clients to ensure successful implementations and