AVP, Account Services Implementation — Client Solutions Lead

State Street; City of Edinburgh; On-site; GBP 75,000 - 110,000; Full time

Job summary

State Street is seeking an Account Services Client Implementation Analyst in Edinburgh to guide clients through Alpha Platform implementations. You will gather requirements, document operating models, and liaise with business and technology teams across Front Office, Middle Office, and IBOR.

The role requires strong communication, workshop facilitation, and client-facing expertise to drive successful implementations and ongoing support.

Qualifications

• Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology or related field.
• 8+ years' experience in business process or data analysis, operating model design, or transformation projects.
• Ability to write SQL for data analysis is a plus.

Responsibilities

• Explain to the client the State Street standard operation model for Account Services.
• Provide detailed business analysis and advice to clients on current and future state Alpha F2B operating models.
• Liaise with stakeholders to establish and document implementation requirements and develop use cases.
• Maintain knowledge of the STT F2B product offering for configuration and demonstrations.
• Support testing activities and post-production transition with test plans and scripts.
• Lead client-facing efforts in requirements gathering and defining technical standards.
• Document project requirements clearly and consistently with methodologies.
• Collaborate with team members to share best practices and develop global processes.
• Run meetings/workshops to explain and walk through business requirements.

Skills

Client relationship

Business analysis

Communication

Presentation skills

Facilitation

Stakeholder management

Education

Bachelor's degree in Business, Accounting, Finance, MIS, Information Technology

Tools

SQL

Job description

State Street is seeking an Account Services Client Implementation Analyst in Edinburgh to guide clients through Alpha Platform implementations. You will gather requirements, document operating models, and liaise with business and technology teams across Front Office, Middle Office, and IBOR.

The role requires strong communication, workshop facilitation, and client-facing expertise to drive successful implementations and ongoing support.