Aviation IT Engineer: 4-on/4-off at Manchester Airport

ESP Global Services; Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Shift allowance £2700

Training and support

Visible impact on airport operations

Job summary

ESP Global Services is hiring an Airport Engineer at Manchester Airport to support passenger processing and baggage systems within a live aviation environment.

You will troubleshoot hardware, software and peripherals, collaborate with airlines and operations teams, and participate in 24/7 on-call support. Full training is provided to develop specialist airport technologies and security compliance.

Qualifications

• Experience supporting Windows 10/11 environments.
• Hardware installation, configuration and break/fix experience.
• Strong troubleshooting and fault-finding skills.
• Experience supporting IT hardware and peripherals such as printers, scanners and barcode readers.
• Ability to prioritise incidents and work effectively in a fast-paced environment.
• Strong communication and customer service skills.
• Willingness to work shifts, including nights and weekends.
• A genuine interest in technology and a willingness to learn.

Responsibilities

• Install, configure, maintain and troubleshoot airport passenger processing and baggage systems.
• Support check-in, boarding, self-service kiosks, automated bag drop, eGates and baggage reconciliation systems.
• Diagnose hardware, software and peripheral issues, including scanners, printers, passport readers and biometric devices.
• Monitor system performance, respond to incidents and restore services quickly.
• Work with airlines, airport operations, baggage teams and technology vendors to resolve technical issues.
• Support system upgrades, testing, deployments and airport technology projects.
• Maintain technical documentation and follow airport security, safety and cybersecurity requirements.
• Participate in shift and on-call support to help maintain 24/7 airport operations.

Skills

Windows 10/11 environments

Hardware installation & break/fix

Troubleshooting & fault-finding

IT hardware & peripherals (printers, ̶

Tools

Printers

Scanners

Barcode readers

Job description

ESP Global Services is hiring an Airport Engineer at Manchester Airport to support passenger processing and baggage systems within a live aviation environment.

You will troubleshoot hardware, software and peripherals, collaborate with airlines and operations teams, and participate in 24/7 on-call support. Full training is provided to develop specialist airport technologies and security compliance.