IT Airport Engineer - Stansted Airport

ESP Global Services Ltd; Bentfield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Shift allowance

Job summary

ESP Global Services Ltd. is hiring an Airport Engineer to support passenger processing and baggage systems at Stansted Airport. The role involves 3 on/3 off shifts from 6am–6pm or 6pm–6am with a £2,700 shift allowance, and intense hands‑on technical work in a live aviation environment.

You’ll troubleshoot, configure and maintain hardware, software and peripherals, working with airlines, operations teams and vendors. Full training provided.

Qualifications

• Experience supporting Windows 10/11 environments.
• Hardware installation, configuration and break/fix experience.
• Strong troubleshooting and fault‑finding skills.
• Experience supporting IT hardware and peripherals such as printers, scanners and barcode readers.
• Ability to prioritise incidents and work effectively in a fast‑paced environment.
• Strong communication and customer service skills.
• Willingness to work shifts, including nights and weekends.
• A genuine interest in technology and a willingness to learn.

Responsibilities

• Install, configure, maintain and troubleshoot airport passenger processing and baggage systems.
• Support check‑in, boarding, self‑service kiosks, automated bag drop, eGates and baggage reconciliation systems.
• Diagnose hardware, software and peripheral issues, including scanners, printers, passport readers and biometric devices.
• Monitor system performance, respond to incidents and restore services quickly.
• Work with airlines, airport operations, baggage teams and technology vendors to resolve technical issues.
• Support system upgrades, testing, deployments and airport technology projects.
• Maintain technical documentation and follow airport security, safety and cybersecurity requirements.
• Participate in shift and on‑call support to help maintain 24/7 airport operations.

Skills

Windows 10/11 support

Hardware install/repair

Troubleshooting

IT hardware & peripherals

Incident prioritisation

Communication skills

Shift work readiness

Learning mindset

Tools

CUPPS

CUSS

BRS

eGate systems

Job description

Airport Engineer

Location: Stansted Airport

What you’ll bring

Brief Description

Start Your Technology Career Somewhere Different

Airport Engineer

Location: Stansted Airport

Employment: Full-time

Work schedule: 3 on 3 off from 6am to 6pm – 6pm to 6am + Shift Allowance £2700

Technology. Aviation. Real-world responsibility.

Start your technology career inside a live international aviation environment.

Your first technology role does not have to mean sitting behind a desk resetting passwords.

As an Airport Engineer with ESP Global Services, you’ll support the technology that helps keep airports, airlines and passenger operations moving. From check-in and boarding to baggage processing and automated border control, your work will have a visible impact on a complex, 24/7 operation.

Build hands‑on experience in troubleshooting, incident management, hardware, infrastructure, and customer support while learning in a fast‑paced technology environment. No airport experience required—we’ll provide training. We’re looking for strong technical foundations, problem‑solving skills, curiosity, and a desire to grow.

Why ESP?

Start a career that makes an impact

Work in a fast‑paced airport environment where technology supports passengers, airlines, and airport operations every day.

Learn specialist skills

Gain hands‑on experience with airport systems, IT infrastructure, networking, and field support.

Grow your career

Develop your technical skills, take on more responsibility, and explore future opportunities in engineering, operations, and leadership.

Training and support

Learn from experienced engineers and be part of a collaborative team that supports your development.

See the results of your work

This is not typical corporate IT. You'll solve real‑time challenges and make a visible impact where technology matters most.

What you’ll do

• Install, configure, maintain and troubleshoot airport passenger processing and baggage systems.
• Support check‑in, boarding, self‑service kiosks, automated bag drop, eGates and baggage reconciliation systems.
• Diagnose hardware, software and peripheral issues, including scanners, printers, passport readers and biometric devices.
• Monitor system performance, respond to incidents and restore services quickly.
• Work with airlines, airport operations, baggage teams and technology vendors to resolve technical issues.
• Support system upgrades, testing, deployments and airport technology projects.
• Maintain technical documentation and follow airport security, safety and cybersecurity requirements.
• Participate in shift and on‑call support to help maintain 24/7 airport operations.

Requirements

What you’ll bring

Essential

• Experience supporting Windows 10/11 environments.
• Hardware installation, configuration and break/fix experience.
• Strong troubleshooting and fault‑finding skills.
• Experience supporting IT hardware and peripherals such as printers, scanners and barcode readers.
• Ability to prioritise incidents and work effectively in a fast‑paced environment.
• Strong communication and customer service skills.
• Willingness to work shifts, including nights and weekends.
• A genuine interest in technology and a willingness to learn.

Airport experience? Not required.

Airport Technology Experience Is a Bonus—not a Requirement.

We’re interested in what you can bring and what you can become. Full training is provided on specialist airport technologies, including CUPPS, CUSS, BRS, automated bag drop and eGate systems.

If you have the technical foundation, curiosity and drive to learn, we’ll help you build the specialist knowledge.

Your career can take off here.

Build a career in aviation technology, not just another IT support role. Develop specialist skills, gain hands‑on experience in a complex airport environment, and grow your career with opportunities to progress.

At ESP Global Services, we value quality, continuous improvement, and exceptional customer service.

Bring your skills, curiosity, and ambition. We'll help you build an aviation engineering career.

We’re committed to quality, continuous improvement and exceptional customer service, reflected in our ISO 9001 certification.

ESP Global Services is an equal opportunity employer.

Successful candidates must be able to obtain and maintain the required airport security clearance and provide a fully verifiable five‑year employment, education and address history.