Airport IT Engineer: 24/7 Tech & Systems

ESP Global Services Ltd; Bentfield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Shift allowance

Job summary

ESP Global Services Ltd. is hiring an Airport Engineer to support passenger processing and baggage systems at Stansted Airport. The role involves 3 on/3 off shifts from 6am–6pm or 6pm–6am with a £2,700 shift allowance, and intense hands‑on technical work in a live aviation environment.

You’ll troubleshoot, configure and maintain hardware, software and peripherals, working with airlines, operations teams and vendors. Full training provided.

Qualifications

• Experience supporting Windows 10/11 environments.
• Hardware installation, configuration and break/fix experience.
• Strong troubleshooting and fault‑finding skills.
• Experience supporting IT hardware and peripherals such as printers, scanners and barcode readers.
• Ability to prioritise incidents and work effectively in a fast‑paced environment.
• Strong communication and customer service skills.
• Willingness to work shifts, including nights and weekends.
• A genuine interest in technology and a willingness to learn.

Responsibilities

• Install, configure, maintain and troubleshoot airport passenger processing and baggage systems.
• Support check‑in, boarding, self‑service kiosks, automated bag drop, eGates and baggage reconciliation systems.
• Diagnose hardware, software and peripheral issues, including scanners, printers, passport readers and biometric devices.
• Monitor system performance, respond to incidents and restore services quickly.
• Work with airlines, airport operations, baggage teams and technology vendors to resolve technical issues.
• Support system upgrades, testing, deployments and airport technology projects.
• Maintain technical documentation and follow airport security, safety and cybersecurity requirements.
• Participate in shift and on‑call support to help maintain 24/7 airport operations.

Skills

Windows 10/11 support

Hardware install/repair

Troubleshooting

IT hardware & peripherals

Incident prioritisation

Communication skills

Shift work readiness

Learning mindset

Tools

CUPPS

CUSS

BRS

eGate systems

Job description

ESP Global Services Ltd. is hiring an Airport Engineer to support passenger processing and baggage systems at Stansted Airport. The role involves 3 on/3 off shifts from 6am–6pm or 6pm–6am with a £2,700 shift allowance, and intense hands‑on technical work in a live aviation environment.

You’ll troubleshoot, configure and maintain hardware, software and peripherals, working with airlines, operations teams and vendors. Full training provided.