AV & IT Support Analyst - VIP Board & Office Tech

Bibby Financial Services; Banbury; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Private healthcare for you and your family

Company pension scheme

Gym membership

Access to an online wellbeing centre

Range of discounts from many businesses

25 days holiday which increases with service

Job summary

A leading financial services company is seeking an AV & IT Support Analyst in Banbury. In this role, you will provide technical support for audio-visual services and manage relationships with service providers. The ideal candidate has exceptional customer service skills and a proactive approach to problem-solving. A competitive salary ranging from £32,000 to £37,000 per annum is offered, with inclusive rewards and benefits including private healthcare and flexible perks.

Qualifications

• Excellent customer service skills with the desire to exceed customer expectations.
• Ability to establish and maintain effective relationships with customers, colleagues and suppliers.
• Skilled in documenting processes and procedures.

Responsibilities

• Provide technical support for all aspects of the Audio Visual service across all offices.
• Manage relationships with the AV Service Provider.
• Resolve technical issues escalated from the IT Service Desk.

Skills

Customer service skills

Communication skills

Organisational skills

Microsoft Office

Problem-solving

Job description

A leading financial services company is seeking an AV & IT Support Analyst in Banbury. In this role, you will provide technical support for audio-visual services and manage relationships with service providers. The ideal candidate has exceptional customer service skills and a proactive approach to problem-solving. A competitive salary ranging from £32,000 to £37,000 per annum is offered, with inclusive rewards and benefits including private healthcare and flexible perks.