AV Support Analyst

CAP Resourcing LTD; Greater London; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Gym discounts

Opportunities to attend events

Social events

Job summary

A globally recognized architectural practice is seeking an AV & IT Support Analyst to join their dynamic team in South West London. This role requires a tech-savvy, personable individual who can ensure a seamless technology experience for staff and clients. Ideal candidates will have strong AV and IT support experience, particularly with POLY equipment, and will thrive in a collaborative, creative environment. The position offers hybrid working and various perks including gym discounts.

Qualifications

• Strong experience supporting AV and IT systems.
• Solid understanding of POLY equipment.
• Ability to work independently and make sound judgments.
• Willingness to be flexible and support occasional out‑of‑hours events.

Responsibilities

• Serve as the first point of contact for tech-related issues.
• Ensure smooth technology interactions for staff and visitors.
• Collaborate with IT and Admin teams to streamline operations.

Skills

AV and IT systems support

Experience with POLY equipment

Time-management

Problem-solving

Job description

This range is provided by CAP Resourcing LTD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from CAP Resourcing LTD

Recruitment Director | Talent Acquisition Partner Across Financial Services, Architecture & Business Support | Full-Cycle Recruitment Specialist |…

AV & IT Support Analyst

South West London

Are you a people-focused tech expert who loves making IT and AV run flawlessly? Do you thrive in creative, dynamic environments where your work directly shapes the experience of others?

We’re partnering with a globally recognised architectural practice that specialises in bringing world‑class spaces, events, and experiences to life across sport, entertainment, and the built environment. Their SW London studio brings together architects, designers, technologists and innovators. They are seeking a proactive, personable AV & IT Support Analyst to join their front‑of‑house IT team.

This is far from a traditional IT support role. As the first point of contact for staff, clients, and visitors, you’ll ensure every interaction with technology is smooth, simple, and stress‑free. You’ll work closely with the wider IT and Admin teams to refine systems, improve processes, and enhance overall studio operations.

About You

• A friendly, approachable, solutions‑focused mindset
• Solid experience supporting AV and IT systems
• Solid understanding of POLY equipment
• Strong organisation and time‑management abilities
• The confidence to work independently, and the judgement to escalated when needed
• Willingness to be flexible and support occasional out‑of‑hours events

Why You’ll Love This Role

• Join a truly inspiring creative studio shaping iconic venues and global experiences
• Work with talented people in a collaborative, innovative and inclusive culture
• Hybrid working, social events, knowledge‑sharing sessions and studio perks
• Great benefits including gym discounts and opportunities to attend events at the spaces you help support

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Information Technology

Industries

Architecture and Planning