AV Field Service Engineer - On-site & Remote Support

AV Talent; City Of London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Overtime

Pension

25 days holiday + bank holidays

Job summary

AV Talent is seeking an experienced AV Field Service Engineer in London to maintain, fault-find and repair AV systems across varied settings, including Teams Rooms, AVoIP, LED walls and digital signage.

Applicants should be adept with control/config software, network basics and able to provide both on-site and remote support, with emphasis on documenting resolutions and sustaining client relationships.

Qualifications

• Hands-on experience with professional AV installations and service calls.
• Ability to troubleshoot AV systems on-site and remotely.
• Knowledge of control/configuration software and network basics.

Responsibilities

• Carry out routine maintenance and fault finding on AV systems.
• Provide on-site and remote technical support to clients.
• Document service calls and resolutions for records and quality control.
• Build strong client relationships and support repeat business.

Tools

Q-SYS

Biamp

Crestron toolbox

Extron Toolbelt

GCP

Shure Designer

MTRoW

MTRoA

Zoom Rooms

Cisco hardware

Network/IT fundamentals

Job description

AV Talent is seeking an experienced AV Field Service Engineer in London to maintain, fault-find and repair AV systems across varied settings, including Teams Rooms, AVoIP, LED walls and digital signage.

Applicants should be adept with control/config software, network basics and able to provide both on-site and remote support, with emphasis on documenting resolutions and sustaining client relationships.