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AV / Conference Technician / Support

DVF Recruitment

Greater London

On-site

GBP 35,000 - 50,000

Full time

Today

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Job summary

A prestigious US law firm is seeking an AV/Conference Technology Specialist for its London office. This role involves providing exceptional technical support for high-profile meetings and requires strong AV expertise and excellent customer service skills. The ideal candidate will thrive under pressure in a dynamic environment, ensuring seamless technical experiences for senior stakeholders and clients.

Qualifications

Strong background in AV/Conference Room support within professional services.
Hands-on experience ensuring smooth AV setups for meetings and events.
Confidence in communicating technical information to non-technical users.

Responsibilities

Act as first point of contact for all tech needs in the Conference Centre.
Manage day-to-day AV operations and ensure optimal tech functionality.
Troubleshoot AV and IT issues quickly and professionally.

Skills

Customer Service

Technical Communication

AV Support

Troubleshooting

Education

Avixa CTS certification (or working towards)

Tools

Crestron

Zoom

Microsoft PowerPoint

WebEx

This range is provided by DVF Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from DVF Recruitment

AV / Conference Technician | 5 days in office

We’re working with one of the most prestigious US law firms to find an experienced, service-focused AV/Conference Technology Specialist for their London office. This is a fantastic opportunity to join a high-performing team delivering white-glove support for high-profile meetings, depositions, training sessions, and firm events.

You’ll be the go-to expert for all things tech in the firm’s busy Conference Centre, supporting a fast-paced environment with senior stakeholders, including Partners and external clients. The role is varied and hands-on – no two days will be the same – and requires a calm, confident individual who thrives under pressure and is passionate about delivering best-in-class service.

What You'll Be Doing:

Acting as the first point of contact for all tech needs in the Conference Centre – from AV setups to hybrid meeting support (Zoom, Teams, WebEx).
Managing day-to-day AV operations, ensuring rooms are fully prepped and systems are running smoothly.
Supporting presentations, depositions, client events, and internal training with high attention to detail.
Troubleshooting AV and IT issues quickly and professionally – always with a calm and solutions-focused approach.
Collaborating with global teams and external vendors as needed, including occasional travel to international offices.
Maintaining documentation, equipment logs, and inventory (cables, batteries, etc.).
Staying up to date with emerging AV tech and systems like Crestron, Qsys, and Dante.

What We're Looking For:

Strong background in AV/Conference Room support within a law firm, professional services or high-end corporate environment.
Excellent customer service skills – you’ll be working closely with senior stakeholders who expect a premium experience.
A confident communicator who can explain technical info clearly to non-technical users.
Hands-on experience with AV systems (e.g., Crestron, Polycom/Cisco, Microsoft PowerPoint, Zoom, MS Teams).
Working knowledge of troubleshooting signal flow, sound systems, video playback formats, and digital signage (e.g., BrightSign).
A team player who remains cool-headed in high-pressure situations and understands the importance of preparation.
Ideally holding (or working towards) Avixa CTS certification.

Travel: Occasional international travel may be required

This is a brilliant role for someone who wants to be part of a well-established team at the heart of a globally recognised law firm. If you’re passionate about AV tech and thrive in client-facing, high-end environments, this one’s for you.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology and Legal
Industries
Legal Services, Law Practice, and Professional Services

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