AV Events Technician

Jacobs Massey; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in event management seeks an experienced AV Events Technician to join their London team. This role involves delivering high-quality AV support for corporate events, pre-planning technical requirements, and ensuring an exceptional client experience. The ideal candidate will have over three years of experience in a client-facing role, familiarity with AV systems, and strong communication skills.

Qualifications

• Minimum of 3 years’ experience within client-facing Corporate Events.
• Hands-on experience with AV systems including Tandberg and Crestron.
• Excellent verbal and written communication skills.

Responsibilities

• Provide AV Event Support and manage event execution.
• Ensure compliance with information security policies.
• Report service shortcomings and maintain high standards of service.

Skills

Client-facing experience

Technical requirements identification

Excellent computer skills

AV Event Support

Communication skills

Expert PowerPoint user

Education

CTS Certification

Tools

Tandberg

Polycom

AMX

Crestron

Clear One

Extron

Mediastar

Job description

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Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings.

Key Responsibilities

Job Description

Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings.

Key Responsibilities
•Provide AV Event Support.
•Carry out all aspects of the AV service prescribed in Event Function Sheets.
•Report all service shortcomings affecting Events Team to the AV Events Team Leader.
•Deliver a high standard of service in accordance with SLAs for the team.
•Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff.
•Be fully conversant with H&S and First Aid procedures.
•Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed.
•Be proactive in suggesting new methods and techniques to improve efficiency.
•Travel across both sites.
•Other duties as required or assigned by company management
•Ensure mandatory compliance with information security policies, standards and procedures.
•Process enquiries to the Events team mailbox.
•Provide meeting room support when required

Key skills
•Minimum of (3) three years’ experience within a client facing Corporate Events field
•Ability to provide workings standards to the highest specification within a Corporate Head Office Building.
•Excellent computer skills and the ability to learn new software and systems.
•Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems.
•CTS Certified preferred. Candidates without this qualification will be expected to complete this training onsite
•Live experience of digital sound desks including microphone management and EQ
•Multi-camera control systems and vision mixing
•Crestron control systems including virtual and physical signal routing
•Video & Audio Conference experience including Point-Point and interactive Multipoint events
•Understanding of multiple display types including aspect ratios and video walls
•Basic stage lighting principles
•Excellent verbal and written communication skills.
•Expert PowerPoint user and knowledge of MS Windows