Automotive Workshop Controller — Lead Tech Team & Operations

Wisteria Talent Ltd

West of England

On-site

GBP 32,000 - 39,000

Full time

5 days ago
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Benefits offered by this job

Salary bonuses
Training & development
Supportive team environment
Discounts on automotive products
Team events
Health & wellness benefits

Job summary

Wisteria Talent Ltd is seeking an experienced Workshop Controller to oversee a busy automotive workshop and lead a team of technicians and service advisors. The role focuses on efficient work allocation, quality inspections and strong customer service.

The ideal candidate will bring proven leadership, knowledge of automotive systems and a commitment to safety, with a salary from £35,000 and an OTE of £43,000+. A supportive, family-run environment and ongoing development opportunities are offered.

Qualifications

  • Experience as Workshop Controller or Master Technician / Senior Service Advisor in automotive
  • Strong leadership and team management skills
  • Excellent organisational and problem-solving abilities
  • In-depth knowledge of automotive systems, repairs and maintenance
  • Effective communication and customer service skills
  • Commitment to safety and quality standards

Responsibilities

  • Oversee day-to-day operations of the automotive workshop
  • Allocate work orders and ensure timely completion
  • Maintain high quality standards and conduct final inspections
  • Keep accurate records and generate reports
  • Provide exceptional customer service and handle inquiries
  • Implement best practices to improve workshop efficiency

Skills

Leadership
Team management
Organisational skills
Problem-solving
Customer service
Communication

Job description

Wisteria Talent Ltd is seeking an experienced Workshop Controller to oversee a busy automotive workshop and lead a team of technicians and service advisors. The role focuses on efficient work allocation, quality inspections and strong customer service.

The ideal candidate will bring proven leadership, knowledge of automotive systems and a commitment to safety, with a salary from £35,000 and an OTE of £43,000+. A supportive, family-run environment and ongoing development opportunities are offered.

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