Automotive Warranty Claims Specialist

JCT600 Ltd; Leeds; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Annual leave 34 days (36 after 5 years

Family support: enhanced maternity/pat

Life assurance and pension

Sickness cover

Brand partner training

Car purchase scheme

Cycle-to-work

Discounts

Job summary

JCT600 Ltd is seeking a Warranty Administrator for Porsche Leeds to oversee warranty claims and related documentation. You will ensure compliant, profitable submissions and manage parts returns while maintaining accurate records.

The role requires a customer-focused mindset, strong attention to detail, and proficiency with database systems (ideally Kerridge). You will support reporting and help resolve discrepancies, contributing to audit-ready processes and team collaboration.

Qualifications

• Proven experience in the Automotive trade.
• Customer-focused mindset and aim to exceed expectations.
• Exceptional attention to detail and an organised approach.
• Confident using databases—ideally Kerridge.
• Strong written and verbal communication skills.
• Ability to stay calm under pressure and meet deadlines.

Responsibilities

• Submit accurate, compliant, and profitable warranty and goodwill claims.
• Review job cards and documentation to ensure claims meet Brand and Company standards.
• Manage warranty parts returns and maintain precise claim records.
• Support warranty reporting and help resolve discrepancies.
• Meet audit standards through attention to detail and teamwork.

Skills

Attention to detail

Customer focus

Communication skills

Kerridge experience

Data entry

Calm under pressure

Tools

Kerridge

Job description

JCT600 Ltd is seeking a Warranty Administrator for Porsche Leeds to oversee warranty claims and related documentation. You will ensure compliant, profitable submissions and manage parts returns while maintaining accurate records.

The role requires a customer-focused mindset, strong attention to detail, and proficiency with database systems (ideally Kerridge). You will support reporting and help resolve discrepancies, contributing to audit-ready processes and team collaboration.