Automotive Warranty Claims Specialist

Rms; Immingham; Sur place; GBP 21 000 - 29 000; Plein temps

Résumé du poste

RMS is seeking a Client Warranty Accounts Co-ordinator to support the workshop's day-to-day operations from North Killingholme. This role focuses on accurate processing and management of warranty claims, ensuring compliance with procedures and high standards of organisation.

Key responsibilities include monitoring claims, updating databases, reconciling invoices, and liaising with the Finance/Admin Manager on overpayments/underpayments. On-site, full-time, 40 hours per week.

Qualifications

• Previous warranty claims experience, ideally within the automotive industry.
• Excellent numeracy and literacy skills and attention to detail.
• PC literate with advanced knowledge of Microsoft Office packages (Excel, Word & Outlook).

Responsabilités

• Monitor, prioritise, and manage warranty claims between customers, technicians, manufacturers and internal teams.
• Enter repair orders, warranty codes and related data into systems accurately for audit compliance.
• Maintain the in-house warranty database and post warranty credit notes accurately.

Connaissances

Warranty knowledge

Administrative skills

Excel

Attention to detail

Outils

Excel

Word

Outlook

Description du poste

RMS is seeking a Client Warranty Accounts Co-ordinator to support the workshop's day-to-day operations from North Killingholme. This role focuses on accurate processing and management of warranty claims, ensuring compliance with procedures and high standards of organisation.

Key responsibilities include monitoring claims, updating databases, reconciling invoices, and liaising with the Finance/Admin Manager on overpayments/underpayments. On-site, full-time, 40 hours per week.