Automotive Technical Sales Advisor | Build Trust & Bookings

Perfect Placement UK Ltd; Waverley; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Free Friday lunch

On-site parking

Modern office

Career development

Job summary

We are recruiting on behalf of an esteemed and award-winning independent automotive business near Ewhurst, Surrey, for the position of Technical Sales Advisor. This role offers a unique opportunity for individuals with a strong automotive technical background to transition into a customer-focused role within a dynamic and supportive environment.

You will manage enquiries from multiple channels, explain repair options, prepare accurate estimates, and convert enquiries into bookings while building

Qualifications

• Strong technical knowledge of modern vehicle systems and repairs.
• Proven experience in a technical or customer-facing automotive role.
• Excellent communication skills, with the ability to explain complex repair issues simply.
• Organised, detail-oriented, with strong problem-solving skills.
• Self-motivated with a proactive approach to customer service and enquiries.

Responsibilities

• Manage enquiries from multiple channels, offering technical advice and support.
• Explain vehicle symptoms and repair options clearly to customers.
• Prepare accurate estimates and quotations for vehicle repairs.
• Follow up on initial enquiries to build confidence and convert into confirmed bookings.
• Foster customer relationships through transparent communication and technical guidance.
• Provide ongoing support to ensure customer satisfaction and loyalty.
• Handle technical discussions related to modern vehicles with confidence and professionalism.
• Use modern systems and software for quote generation and communication.
• Maintain high levels of organisation, attention to detail, and customer service standards.

Skills

Technical knowledge

Customer service

Communication

Problem solving

Tools

Quote generation software

Job description

We are recruiting on behalf of an esteemed and award-winning independent automotive business near Ewhurst, Surrey, for the position of Technical Sales Advisor. This role offers a unique opportunity for individuals with a strong automotive technical background to transition into a customer-focused role within a dynamic and supportive environment.

You will manage enquiries from multiple channels, explain repair options, prepare accurate estimates, and convert enquiries into bookings while building