Automotive Service Advisor | Training, Career Growth & Bonus

Perfect Placement UK Ltd; Sturry; Vor Ort; GBP 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Monthly performance bonus

Training and development

Career progression

Employee benefits package

Friendly environment

Alternate Saturdays

Hours 07:30-17:00

Zusammenfassung

Perfect Placement UK Ltd is seeking an experienced Service Advisor for a busy Aftersales team in Canterbury. This established dealership group offers a competitive salary and a clear path for progression within a supportive automotive business.

You will be the first point of contact for customers in the service department, book servicing and MOTs, liaise with technicians and explain costs. Previous motor trade experience is essential, with strong customer service and organisation skills.

Qualifikationen

• Previous motor trade experience is essential.
• Excellent communication and customer service skills.
• Strong organisational and administrative abilities.
• Ability to manage multiple priorities in a busy dealership environment.
• Positive, professional and customer-focused approach.
• Good IT skills and experience using dealership or booking systems.

Aufgaben

• Act as the first point of contact for customers visiting the service department.
• Welcome customers and manage service enquiries in person, by telephone and email.
• Book vehicle servicing, repairs and MOTs.
• Liaise with technicians and communicate vehicle progress to customers.
• Prepare estimates and explain completed work and costs.
• Maintain accurate customer and vehicle records.
• Identify opportunities for additional products and services.

Kenntnisse

Excellent communication

Customer service

Organisational skills

Administrative abilities

IT skills

Tools

Dealership booking systems

CRM systems

Jobbeschreibung

Perfect Placement UK Ltd is seeking an experienced Service Advisor for a busy Aftersales team in Canterbury. This established dealership group offers a competitive salary and a clear path for progression within a supportive automotive business.

You will be the first point of contact for customers in the service department, book servicing and MOTs, liaise with technicians and explain costs. Previous motor trade experience is essential, with strong customer service and organisation skills.