Automotive Service Advisor — Premium Dealership | £38k OTE

Octane Recruitment Ltd; Guildford; On-site; GBP 30,000 - 36,000; Full time

Job summary

Octane Recruitment Ltd is seeking an experienced Service Advisor for a premium automotive dealership in the Guildford area. The role involves welcoming customers, detailing service requirements, and booking vehicles into the workshop.

You will liaise with technicians, provide repair estimates, and process orders while ensuring accurate records and seamless invoicing. The position offers a base salary of £33,000 with an OTE of £38,000, plus overtime.

Qualifications

• Experience as a Service Advisor or Aftersales Advisor.
• Proven customer service and communication skills.
• Experience using Kerridge DMS is essential.
• Excellent attention to detail and accurate record-keeping.

Responsibilities

• Greet customers and provide a professional service at reception.
• Book vehicles into the workshop and confirm servicing and repair requirements.
• Raise and process repair orders using Kerridge DMS.
• Coordinate vehicle collections and deliveries with workshop team.
• Process invoices and ensure all completed work is accurately charged.

Skills

Customer service

Communication

Organisational skills

Repair estimates

Driving licence

Education

GCSE Maths 5/C or above

Tools

Kerridge DMS

Job description

Octane Recruitment Ltd is seeking an experienced Service Advisor for a premium automotive dealership in the Guildford area. The role involves welcoming customers, detailing service requirements, and booking vehicles into the workshop.

You will liaise with technicians, provide repair estimates, and process orders while ensuring accurate records and seamless invoicing. The position offers a base salary of £33,000 with an OTE of £38,000, plus overtime.