Automotive Service Advisor - Customer-Focused, Growth

The Solution Automotive Limited; Yeovil; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive bonus

30 days leave

Birthday day off

Pension scheme

Life assurance

Employee assistance

24/7 helpline

Training & development

Brand programs

Career growth

Job summary

The Solution Automotive Limited in Yeovil is seeking a Service Advisor for a franchised motor dealership. You will provide a professional customer service to customers while their vehicle is with us, and track progress with the workshops and parts teams.

You will schedule and record work, assist with invoicing and registering new cars, and provide exceptional administrative support to the Aftersales team. A proactive, time-conscious team player is essential.

Qualifications

• Customer-focused role with professional service to customers.
• Experience in a customer-facing environment preferred (automotive/high-end industry) but not essential.
• Excellent time management and administrative skills.

Responsibilities

• Provide professional service to customers while their vehicle is with us.
• Liaise with workshop and parts department to coordinate work.
• Schedule and record work and maintain courteous communication with customers.
• Assist with invoicing, ordering, and registering new cars as part of Aftersales support.

Skills

Customer service

Time management

Administrative skills

Team player

Job description

The Solution Automotive Limited in Yeovil is seeking a Service Advisor for a franchised motor dealership. You will provide a professional customer service to customers while their vehicle is with us, and track progress with the workshops and parts teams.

You will schedule and record work, assist with invoicing and registering new cars, and provide exceptional administrative support to the Aftersales team. A proactive, time-conscious team player is essential.