Automotive Service Advisor

TN United Kingdom; Watford; On-site; GBP 32,000; Full time

Job summary

An established luxury car dealership is seeking an Automotive Service Advisor to enhance their customer service experience. In this role, you will be the primary point of contact for customers, ensuring efficient communication and service management. Your technical understanding of vehicles will be crucial as you assist with scheduling, job card management, and customer inquiries. This position offers a competitive salary and excellent prospects for career growth within a supportive team environment. If you are passionate about the automotive industry and dedicated to customer satisfaction, this opportunity is perfect for you.

Benefits

22 days holiday

Free parking

Company pension

Health scheme

Team bonus

Google review bonus

Qualifications

• Experience as a Service Advisor in a car dealership is essential.
• Technical knowledge of vehicle components is required.

Responsibilities

• Act as the main contact for customers regarding service work.
• Schedule service work and maintain data integrity on the DMS.

Skills

Service Advisor Experience

Technical Understanding of Vehicles

Full UK Driving Licence

Education

Qualification in Automotive Field

Job description

Social network you want to login/join with:

Job Location
- United Kingdom -- England -- East of England -- Hertfordshire -- Watford

Job Type
Permanent

Posted
29 May 2024

Watford
Up to £32,000 + Excellent Prospects

CV Screen is recruiting for an Automotive Service Advisor for a well-established luxury car dealership company. The role is Watford based and a salary of up to £32,000 is available.

ROLE DETAILS
Your role as an Automotive Service Advisor will see you assist the Technical Manager in ensuring the efficient and profitable operation of the Service and Storage Departments.

DUTIES & RESPONSIBILITIES:

- To be the customer main point of contact on all service work

- Raise job cards for technicians and consult with the workshop for all work required to be carried out, giving details for expected completion dates

- Responsible for sending out MOT and service reminders to all customers

- To maintain the integrity of data on the DMS

- Scheduling service work to be completed in a timely manner

- Estimating time and costs associated with repairs

- Tracking vehicles through the workshop

- The ability to gather technical information and relay it in a way that customers will understand

REQUIRED SKILLS

The Automotive Service Advisor will have the majority of the following experience:

- Previous experience working as a Service Advisor for a car dealership

- Technical Understanding of vehicles and all components

- Qualification in the automotive field would be desirable

- Full UK Driving Licence

SALARY:
Basic salary up to £32,000
Benefits include:

- 22 days holiday

- Free parking

- Company pension

- Health scheme health as a benefit in kind

- Team bonus and google review bonus

LOCATION
Office based in Watford.

Commute from:

Kings Langley, Hemel Hempstead, St Albans