Automotive Service Advisor

Holt Recruitment; Dartford; On-site; GBP 29,000 - 35,000; Full time

Job summary

An established commercial vehicle workshop is seeking an enthusiastic Automotive Service Advisor to join their team. This role offers a supportive and collaborative work environment, with opportunities for career growth within the company. You will be responsible for managing service bookings, invoicing, and keeping customers informed about their vehicle repairs. The position comes with a competitive salary and a range of attractive benefits, including increased holiday allowance and enhanced overtime rates. If you are passionate about providing excellent customer service and have a background in the motor industry, this is the perfect opportunity for you to thrive.

Benefits

Increased holiday allowance

Full Brand Training

Employee benefits package

Supportive work environment

Career growth potential

Enhanced Overtime Rates

Qualifications

• Experience in customer service and teamwork is essential.
• Knowledge of the motor industry is beneficial.

Responsibilities

• Answering calls and taking service bookings for the workshop.
• Updating customers on vehicle repair progress and invoicing.

Skills

Customer Service Skills

Teamwork

Communication Skills

Motor Industry Knowledge

Computer Literacy

Tools

Kerridge ADP

MS Office

Job description

Automotive Service Advisor

Job Title: Automotive Service Advisor

Salary: up to £35000 per annum

Hours: Monday to Friday + 1 in 3 Saturday Mornings

Location: Dartford

We are working with an established commercial vehicle workshop that is looking to add to their existing team with the addition of an Automotive Service Advisor.

What's on Offer?

• Increased holiday allowance, further increased with service.
• Full Brand Training
• Employee benefits package
• Supportive and collaborative work environment
• Career growth potential within a reputable company
• Enhanced Overtime Rates

Automotive Service Advisor Job Role:

• The role will include answering telephone calls
• Taking service bookings to ensure the workshop is fully booked
• Maintaining the vehicle service planners
• Invoicing and taking cash payments
• Updating customers on vehicle repair progress.

Minimum Requirements:

• Work well as a member of a successful team
• Be comfortable talking to customers and ideally have a background in the motor industry.
• A working knowledge of Kerridge ADP would be advantageous but is not crucial.
• Need to be computer literate and be comfortable with MS Office products.

If you are interested in finding out more, get in contact with John Barnes on 07955 081 481, email [e-mail], or send us your CV by Clicking Apply Now!