Automotive Service Advisor

Tru Talent; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruiting agency in the United Kingdom is searching for a Service Advisor to manage customer bookings and provide excellent service in Reading. The ideal candidate will have previous experience in a dealership, possess strong customer service and communication skills, and be organised with administrative tasks. This full-time permanent role offers a salary of up to £30 per year depending on experience, along with 23 days of holiday, a pension scheme, and opportunities for career progression.

Benefits

23 days holiday plus bank holidays

Pension scheme

Manufacturer training

Qualifications

• Previous experience as a Service Advisor or similar role in a dealership.
• Strong customer service and communication skills.
• Good organisational ability and accuracy with job cards.

Responsibilities

• Book vehicles into the workshop to match capacity and customer availability.
• Deal with customers face to face and by phone.
• Produce job card estimates and invoices.

Skills

Customer service skills

Communication skills

Organisational ability

Commercial awareness

Tools

Kerridge

Job description

Service Advisor / Aftersales Advisor / Automotive Service Advisor (Reading)

Location: Reading

Salary: Up to £30 per year DOE (Apply online only)

Hours: Monday to Friday 08:00 to 16:30 plus one in four Saturdays 08:00 to 13:00

Job Type: Full time permanent

What you will do

• Book vehicles into the workshop to match capacity and customer availability
• Deal with customers face to face and by phone, keeping them updated on times and costs
• Produce accurate job card estimates, invoices and warranty paperwork
• Identify additional work and convert opportunities professionally and ethically
• Liaise with parts and workshop teams to ensure smooth workflow and on time repairs
• Ensure high levels of customer satisfaction and follow up where needed

What we need from you

• Previous experience as a Service Advisor Aftersales Advisor or similar role in a dealership
• Strong customer service and communication skills
• Good organisational ability and accuracy with job cards and paperwork
• Commercial awareness and confidence discussing additional work with customers
• Kerridge experience advantageous but not essential

Top benefits

• Up to £30 per year depending on experience (Apply online only)
• 23 days holiday plus bank holidays and one extra day for your birthday
• Pension scheme and employee assistance programme
• Manufacturer training and clear career progression

If you are the calm organised voice customers trust and you enjoy working where quality matters, we want to hear from you.

Click 'Apply Now' to take the next step in your Service Advisor career.

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