Automotive Service Advisor

Holt Recruitment Ltd; Exeter; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Increased holiday allowance

Brand training

Employee benefits package

Supportive work environment

Career growth opportunities

Job summary

Holt Recruitment Ltd in Exeter is seeking an Automotive Service Advisor to join a busy commercial vehicle workshop. You will handle customer calls, book services, maintain service planners and process invoices while keeping customers updated on repair progress.

Experience in the motor trade is preferred; Kerridge ADP knowledge is advantageous but not essential. Strong computer literacy with MS Office is required, and you will be supported by a collaborative team environment.

Qualifications

• Background in the motor industry preferred.
• Comfortable talking to customers.
• Ability to handle cash and process invoices.

Responsibilities

• Answer telephone calls and take service bookings.
• Maintain vehicle service planners and workshop schedules.
• Invoice and process payments from customers.
• Update customers on repair progress and status.

Skills

Customer service

Telephone handling

Cash handling

Invoicing

MS Office

Tools

Kerridge ADP

Job description

Automotive Service Advisor

Job Title - Automotive Service Advisor

Salary – up to £32000 per annum

Hours – Monday to Friday - 8.30am to 5pm

Location - Exeter

We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.

What’s on Offer?

• Increased holiday allowance, further increased with service.
• Full Brand Training
• Employee benefits package
• Supportive and collaborative work environment
• Career growth potential within a reputable company

Automotive Service Advisor job role:

• The role will include answering telephone calls
• Taking service bookings to ensure the workshop is fully booked
• Maintaining the vehicle service planners
• Invoicing and taking cash payments
• Updating customers on vehicle repair progress.

The successful Automotive Service Advisor will have:

• Work well as a member of a successful team
• Be comfortable talking to customers and have a background in the motor industry.
• A working knowledge of Kerridge ADP would be advantageous but is not crucial.
• Need to be computer literate and be comfortable with MS Office products.