Automotive Service Administrator / Service Advisor

Red Sky Personnel Ltd; Greater London; Vor Ort; GBP 30.000 - 32.000; Vollzeit

Zusammenfassung

Red Sky Personnel Ltd in West Drayton is seeking an Automotive Service Administrator / Service Advisor to join a leading Commercial Truck dealership. The role requires at least 2 years of recent automotive service experience and the ability to manage busy workshop workflows.

You will handle bookings, job cards, customer communications and invoicing, working closely with technicians and parts staff. A permanent, full-time position with a competitive salary is offered.

Qualifikationen

• Minimum 2 years' recent automotive service experience.
• Previous experience as a Service Advisor, Service Administrator or Workshop Administrator.
• Good understanding of automotive servicing and repair.
• Strong administration and organisational skills.
• Excellent communication and customer service skills.
• Good IT skills and attention to detail.
• Ability to work effectively in a busy Workshop environment.

Aufgaben

• Booking vehicles into the Workshop and managing service and repair appointments.
• Creating and maintaining accurate job cards, job codes and customer records.
• Managing workshop schedules and ensuring jobs progress efficiently.
• Liaising with customers regarding repairs, costs, progress and completion times.
• Working closely with Technicians, Parts and Workshop Management.
• Preparing estimates and quotations where required.
• Ensuring parts are ordered and available when required.
• Processing completed job cards and raising invoices.
• Supporting warranty and manufacturer administration.
• Providing excellent customer service throughout the repair process.

Jobbeschreibung

Automotive Service Administrator / Service Advisor Leading Commercial Truck Co

Location: West Drayton
Salary: £30,000 £32,000 per annum
Hours: Monday to Friday, 08 00
Type: Permanent, Full-Time

Automotive Service Administrator / Service Advisor-The Role

We are recruiting for an experienced Automotive Service Administrator / Service Advisor to join an established Commercial Vehicle Dealership in West Drayton.

The successful candidate must have at least 2 years' recent automotive Service experience and be confident working in a busy Workshop environment.

Automotive Service Administrator / Service Advisor -Key Responsibilities

• Booking vehicles into the Workshop and managing service and repair appointments.
• Creating and maintaining accurate job cards, job codes and customer records.
• Managing workshop schedules and ensuring jobs progress efficiently.
• Liaising with customers regarding repairs, costs, progress and completion times.
• Working closely with Technicians, Parts and Workshop Management.
• Preparing estimates and quotations where required.
• Ensuring parts are ordered and available when required.
• Processing completed job cards and raising invoices.
• Supporting warranty and manufacturer administration.
• Providing excellent customer service throughout the repair process.

Automotive Service Administrator / Service Advisor About You

Essential:

• Minimum 2 years' recent automotive Service experience.
• Previous experience as a Service Advisor, Service Administrator or Workshop Administrator.
• Good understanding of automotive servicing and repair.
• Strong administration and organisational skills.
• Excellent communication and customer service skills.
• Good IT skills and attention to detail.
• Ability to work effectively in a busy Workshop environment.

Desirable:

• HGV / Commercial Vehicle / Truck workshop experience.
• Commercial vehicle dealership experience.
• Warranty administration experience.

Automotive Service Administrator / Service Advisor -What's on Offer

• £30,000 £32,000
• Monday to Friday, 08 00
• Permanent position
• Established commercial vehicle dealership
• Excellent opportunity to develop within the HGV / Commercial Vehicle sector

Commercial Vehicle / HGV experience is preferred, but automotive Service experience is essential.