Automotive Service Administrator - Desk & Invoicing

Lithia; Aylesford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Salary Sacrifice car

Volunteer day

Long service milestones

Tailored training

Cycle to work

High street discounts

Referral scheme

Job summary

Lithia UK, encompassing Stratstone Maidstone BMW, seeks a Service Administrator to support the Service team with essential administrative duties and direct customer interactions. The role offers a base salary, benefits, and clear development pathways.

You will manage live service job cards, invoices, and bookings, while liaising with fleet suppliers and customers in a fast-paced environment. A strong administrative background is essential.

Qualifications

• Experience in an administrative role.
• Excellent written communications skills.
• Be computer literate.
• Ability to build good working relationships with suppliers and customers.
• Good organisational skills.
• Be a real team player.

Responsibilities

• General service administrative tasks within the department.
• Managing live service job cards.
• Processing of service and warranty invoices as well as organising service bookings.
• Working on the service desk dealing with customers face to face.
• Liaising directly with fleet companies to discuss progress of service work.
• Dealing with customers over the phone in a high pressured environment.

Skills

Administration experience

Written communication

Computer literacy

Relationship building

Organisational skills

Team player

Job description

Lithia UK, encompassing Stratstone Maidstone BMW, seeks a Service Administrator to support the Service team with essential administrative duties and direct customer interactions. The role offers a base salary, benefits, and clear development pathways.

You will manage live service job cards, invoices, and bookings, while liaising with fleet suppliers and customers in a fast-paced environment. A strong administrative background is essential.