Vehicle Administrator

Stratstone; Aylesford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

33 days annual leave including bank

Birthday day off

Salary Sacrifice scheme

Volunteer day

Long service anniversaries

Career growth opportunities

Cycle to work

High street discounts

Referral scheme

Job summary

Stratstone Maidstone BMW/MINI is seeking a proactive Vehicle Administrator to ensure vehicle orders, registrations, and handover documentation are completed accurately and on time. You will support the sales team to deliver a seamless customer experience throughout the process.

Ideal candidates have a strong administration background, proficient Excel and CRM skills, and attention to detail. Automotive experience is a plus, with opportunities for development within a fast-paced dealership

Qualifications

• Strong background in administration in busy environments.
• Confidence using Microsoft Excel and digital systems for data, reporting, and documentation.
• Ability to prioritise multiple tasks and stay accurate under pressure.
• Experience in the automotive industry is advantageous.

Responsibilities

• Ensure all vehicle orders and handover documentation are accurate and complete.
• Manage registration and taxation for new vehicles.
• Support the sales team from enquiry to handover, delivering a smooth customer experience.
• Process invoices and register manufacturer warranties.

Skills

Administration

Excel

Data management

Customer service

Attention to detail

Tools

Microsoft Excel

CRM systems

Digital systems

Job description

Stratstone Maidstone BMW/MINI

• Competitive salary, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services

As a Vehicle Administrator at BMW/MINI you'll ensure all vehicle orders, registrations, and handover documentation is completed on time and to the highest standard, supporting our sales team to ensure smooth day-to-day operations.

Working with BMW/MINI means joining a business that's driving the modernisation of personal transportation. You'll be supported by a team committed to your development, with opportunities to learn, grow and thrive in a fast-paced, dynamic environment. We're looking for a Sales Administrator who is organised, detail-oriented and enjoys working collaboratively to get things right first time for our customers.

Your Journey as a Vehicle Administrator:

• Ensure all vehicle order information and documentation are accurate and up to date, helping deliver a smooth and professional experience for every customer
• Manage registration and taxation for new vehicles, handling documentation with precision to guarantee everything is completed correctly the first time
• Work closely with the sales team to support the entire sales process — from initial enquiry through to handover, delivering an exceptional customer experience every step of the way

• Process invoices and register manufacturer warranties efficiently, maintaining up-to-date and compliant records across all systems

Do you have what it takes to be a Stratstone colleague? We're looking for someone who has:

• A strong background in administration, ideally in a busy, fast-faced environment where accuracy and attention to detail are key
• Confidence using Microsoft Excel and digital systems, through managing data, reporting and documentation daily
• The ability to prioritise multiple tasks and stay focused whilst finding solutions quickly
• A keen eye for detail, ensuring every order, invoice and documentation is exactly how it should be
• Experience in the automotive industry would be advantageous, however this role would also be suitable for talented administrator from other sectors who are eager to learn

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you're supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that's why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies.

We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status.

We will also consider qualified applicants with prior criminal convictions, in accordance with the law.