Service Administrator

ADAMS MOREY LTD; Andover; Presencial; GBP 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Mental Health First Aiders

Free Flu jabs

Free eye test + £70 glasses contrib.

Employee Discounts On A Range Of 1

30 days holiday including Bank Hols

Pension Scheme

Cycle To Work Scheme

Free parking

Quarterly Star Awards

Descripción de la vacante

Adams Morey is seeking a friendly, organised and detail-focused Service Administrator to join our team at our new Andover site and contribute to the smooth operation of the service department.

You will support day-to-day administration, manage paperwork and records, liaise with Service Advisors and workshop staff, and help schedule bookings to keep the service department running efficiently.

This is a permanent role with a competitive package and opportunities to grow within the Greenhous Group.

Formación

• Previous experience in an administrative role within automotive or commercial vehicle environment.
• Excellent organisational skills and strong attention to detail.
• Good communication and customer service skills.
• Confident using IT systems and Microsoft Office.
• Accurate data entry skills and ability to maintain records.
• Ability to manage multiple tasks and prioritise workload effectively.
• A proactive approach with the ability to work independently and as part of a team.
• Reliable, flexible and professional approach to work.
• Previous experience within a service department or workshop environment is advantageous.

Responsabilidades

• Provide general administrative support to the service department.
• Process and maintain service and repair documentation accurately.
• Assist with preparing job cards, invoices and other relevant paperwork.
• Maintain accurate customer and vehicle records, ensuring information is kept up to date.
• Support Service Advisors and the workshop team with day-to-day administrative tasks.
• Assist with service bookings and updating internal systems.
• Ensure all paperwork is completed and processed within required timescales.
• Liaise with customers, suppliers and internal departments as required.
• Assist with warranty and service-related administration where necessary.
• Respond to telephone and email enquiries in a professional and timely manner.
• Monitor outstanding paperwork and follow up on any missing information.
• Help ensure the service department runs efficiently by providing reliable administrative support.
• Maintain organised filing systems and ensure records are stored correctly.
• Carry out any other duties to meet the needs of the business.

Conocimientos

Administrative experience

Organisational skills

Customer service

IT systems

Data entry

Multitasking

Proactive

Reliability & flexibility

Service department experience

Herramientas

Microsoft Office

Descripción del empleo

Adams Morey is looking for a friendly, organised and detail-focused Service Administrator to join our team at our new Andover site.

As a Service Administrator, you will play an important role in supporting the day-to-day administration of the service department, helping to ensure that all paperwork, records and customer information are maintained accurately and efficiently. You will work closely with the Service Advisors, workshop team and wider dealership to support the smooth running of daily operations.

This is an exciting opportunity to join us at our new Andover site and become part of an established commercial vehicle dealership, where you can make a positive contribution to the team and deliver excellent service.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Working Hours: Monday to Friday 8.00 am to 4.30 pm with 30 minutes lunch break (unpaid) or 8.00 am top 5.00 pm with 1 hour lunch break (unpaid), i.e. 40 hours per week.

Salary: £28,000 per annum

Key Responsibilities:

• Provide general administrative support to the service department.

• Process and maintain service and repair documentation accurately.

• Assist with preparing job cards, invoices and other relevant paperwork.

• Maintain accurate customer and vehicle records, ensuring information is kept up to date.

• Support Service Advisors and the workshop team with day-to-day administrative tasks.

• Assist with service bookings and updating internal systems.

• Ensure all paperwork is completed and processed within required timescales.

• Liaise with customers, suppliers and internal departments as required.

• Assist with warranty and service-related administration where necessary.

• Respond to telephone and email enquiries in a professional and timely manner.

• Monitor outstanding paperwork and follow up on any missing information.

• Help ensure the service department runs efficiently by providing reliable administrative support.

• Maintain organised filing systems and ensure records are stored correctly.

• Carry out any other duties that may be required to meet the needs of the business.

Ideally, we are looking for:

• Previous experience in an administrative role, ideally within an automotive or commercial vehicle environment.

• Excellent organisational skills and strong attention to detail.

• Good communication and customer service skills.

• Confident using IT systems and Microsoft Office.

• Accurate data entry skills and the ability to maintain records.

• Ability to manage multiple tasks and prioritise workload effectively.

• A proactive approach with the ability to work independently and as part of a team.

• A reliable, flexible and professional approach to work.

• Previous experience within a service department or workshop environment would be advantageous.

In return we’ll offer:

• Employee Assistance Program

• Mental Health First Aiders within the business

• Free Flu jabs if you are ineligible through the NHS

• Free eye test plus £70 contribution towards glasses for display screen users

• Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops

• 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33

• Free Independent mortgage advice service

• Pension Scheme

• Salary Sacrifice(if eligible)

• Staff Events

• Free parking

• Cycle To Work Scheme

• Competitive Salaries

• Career development pathways and training

• Quarterly Star Awards

Who we are:

Adams Moreyis a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.

Adams Moreyitself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.

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