Automotive Parts Advisor – Fast-Paced Customer Focus

Lookers Limited; Sunderland; On-site; GBP 25,650 - 31,350; Full time

Benefits offered by this job

Bonus

Generous annual leave

Family leave (maternity/paternity)

Techscheme

Eyecare vouchers

Smart Health

Dental insurance

Critical illness cover

Job summary

Wearside Audi is looking for an experienced Parts Advisor to join our friendly and professional team in Sunderland. You will ensure efficient processing of parts orders, maintain stock accuracy, and deliver excellent customer service both in retail and workshop areas.

The successful candidate will have strong communication skills, team spirit, and the ability to work both independently and as part of a busy parts department. This is a permanent, full-time position with a 42-hour work week.

Qualifications

• Experience in a similar Parts Advisor role is preferred.
• Excellent verbal and written communication skills.
• Ability to work both independently and as part of a team.

Responsibilities

• Assist Parts Manager with daily duties.
• Process retail and workshop orders on the same day.
• Log stock discrepancies and coordinate with the Parts Manager.
• Provide excellent customer care to retail and workshop customers.
• Handle stock locating and stock control tasks.
• Answer customer calls and ensure efficient service.

Skills

Customer service

Communication

Teamwork

Stock control

Job description

Wearside Audi is looking for an experienced Parts Advisor to join our friendly and professional team in Sunderland. You will ensure efficient processing of parts orders, maintain stock accuracy, and deliver excellent customer service both in retail and workshop areas.

The successful candidate will have strong communication skills, team spirit, and the ability to work both independently and as part of a busy parts department. This is a permanent, full-time position with a 42-hour work week.