Car Parts Advisor — Customer‑Facing, Stock & Sourcing

Sytner Group; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement – daysinc

Maternity, Paternity and Adoption Pay

Career Development

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / family

Job summary

Sytner Group's West London Audi is seeking a motivated Parts Advisor to join the team. You will assist customers with parts identification, sourcing and orders, and maintain a well-organised stock room to ensure parts are readily available.

You will communicate clearly with customers and colleagues both face to face and over the phone, delivering excellent service, while supporting the business with accurate stock control and product knowledge across a wide range of vehicle parts and accessories.

Qualifications

• Experience in the motor industry preferred.
• IT literate with ability to use IT systems.
• Excellent communication skills and strong customer-facing experience.
• High levels of organisation and attention to detail.

Responsibilities

• Assist customers with parts identification, searching and sourcing.
• Maintain and manage parts stock room and stock levels, ordering and selling parts and accessories.
• Support colleagues and customers via face-to-face and telephone enquiries.
• Provide best product and service advice to customers.

Skills

Customer service

IT literacy

Communication

Organisation

Job description

Sytner Group's West London Audi is seeking a motivated Parts Advisor to join the team. You will assist customers with parts identification, sourcing and orders, and maintain a well-organised stock room to ensure parts are readily available.

You will communicate clearly with customers and colleagues both face to face and over the phone, delivering excellent service, while supporting the business with accurate stock control and product knowledge across a wide range of vehicle parts and accessories.