Parts Advisor: Customer-Focused Auto Parts Expert (Bonus)

Lookers; Gateshead; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Competitive salaries with structured 1

Generous annual leave

Enhanced family leave

Techscheme discount

Job summary

Lookers at Gateshead Nissan is seeking an experienced Parts Advisor to join its busy dealership. You will handle retail and workshop orders, maintain stock accuracy, and deliver excellent customer care as part of a friendly team.

This permanent, full-time position offers a 42-hour week (Mon-Fri 8am–5pm, Sat 8am–12pm on a rota). Previous Parts Advisor experience and strong communication are essential for success.

Qualifications

• Prior experience in a similar role
• Excellent communication skills, both verbal and written
• Able to work as part of a team and independently

Responsibilities

• Assist Parts Manager with daily duties
• Carry out vehicle health checks for workshop when needed
• Ensure items are correctly located and stock controlled
• Process orders and returns promptly
• Answer customer calls and provide excellent service
• Maintain accurate records and log stock discrepancies

Skills

Parts Advisor experience

Communication skills

Team player

Customer care

Tools

Stock system knowledge

Job description

Lookers at Gateshead Nissan is seeking an experienced Parts Advisor to join its busy dealership. You will handle retail and workshop orders, maintain stock accuracy, and deliver excellent customer care as part of a friendly team.

This permanent, full-time position offers a 42-hour week (Mon-Fri 8am–5pm, Sat 8am–12pm on a rota). Previous Parts Advisor experience and strong communication are essential for success.