Automation & Scheduling Lead — Fire & Security

ABCA Group; Chadderton; In loco; GBP 41.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company Benefits

Holidays

Descrizione del lavoro

ABCA Group is seeking a Technical Support (Office Based) professional to oversee planning, scheduling, and performance control of engineering operations. The role requires a technical background in Fire and Security and serves as the central hub to ensure engineers are efficiently scheduled and service delivery aligns with KPIs.

You will monitor performance across critical pillars, maintain data integrity across CASH and other systems, and drive continuous improvements including automation and

Competenze

• Experience in service planning, scheduling or operations.
• Strong understanding of Fire & Security service environment.
• Experience with service management systems (CASH desirable).
• Strong analytical and reporting capability.

Mansioni

• Plan and oversee scheduling and workload distribution for engineers.
• Monitor performance across KPI pillars and generate reports.
• Ensure real-time data updates and data integrity in CASH system.
• Coordinate escalation for scheduling and planning issues; support emergencies.
• Identify process inefficiencies and support system enhancements.

Conoscenze

Service planning

Scheduling

Operations

Fire & Security

Analytical skills

Reporting

Communication

Strumenti

CASH system

Descrizione del lavoro

ABCA Group is seeking a Technical Support (Office Based) professional to oversee planning, scheduling, and performance control of engineering operations. The role requires a technical background in Fire and Security and serves as the central hub to ensure engineers are efficiently scheduled and service delivery aligns with KPIs.

You will monitor performance across critical pillars, maintain data integrity across CASH and other systems, and drive continuous improvements including automation and