Automation & Process Analyst

Southern Water; Worthing; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Southern Water is expanding its Process & Intelligent Automation team and is seeking Process Analysts to join us. Location: Durrington (with travel to Falmer). Hybrid: minimum 2 days onsite a week.

You’ll map end-to-end processes, deliver BPMN 2.0 analyses, support discovery and stakeholder engagement, and help drive efficiency with low-code, automation and AI-powered solutions. As you grow, you’ll own complex initiatives and influence best practices across the organisation.

Qualifications

• Experience leading and delivering multiple process mapping and optimization projects, with BPMN 2.0.
• Experience applying the CMMI framework to assess process maturity, identify gaps and support structured processes.
• Ability to support or lead process discovery, workshops, and stakeholder engagement
• Strong analytical skills, with the ability to identify inefficiencies, risks, and improvement opportunities
• Experience interpreting process data, KPIs, and operational performance
• Ability to produce clear, structured documentation (process maps, SOPs, artefacts)
• Awareness of automation and digitisation opportunities within processes
• Experience with process mapping tools (ARIS)
• Lean Six Sigma belt holders and qualifications
• Experience coaching or supporting junior analysts
• Exposure to automation tools (Power Automate, RPA, Alteryx)
• Understanding of regulated environments and compliance requirements

Responsibilities

• Lead and deliver multiple process mapping and optimization projects.
• Support process discovery, workshops and stakeholder engagement.
• Identify inefficiencies, risks and improvement opportunities.
• Interpret process data, KPIs and operational performance.
• Produce clear process maps, SOPs and artefacts.
• Identify automation and digitisation opportunities.
• Apply ARIS for process mapping.
• Coach or support junior analysts.

Skills

Process mapping

BPMN 2.0

Process discovery

Stakeholder engagement

Analytical skills

KPI analysis

Documentation

Automation awareness

Regulatory awareness

Coaching juniors

Education

Lean Six Sigma Belt

BCS or IIBA BA qualifications

Tools

ARIS

Power Automate

Alteryx

RPA tools

Job description

Southern Water is expanding its Process & Intelligent Automation team and is seeking Process Analysts to join us. Location: Durrington (with travel to Falmer). Hybrid: minimum 2 days onsite a week.

You’ll map end-to-end processes, deliver BPMN 2.0 analyses, support discovery and stakeholder engagement, and help drive efficiency with low-code, automation and AI-powered solutions. As you grow, you’ll own complex initiatives and influence best practices across the organisation.