Autocentre Manager: Uncapped Bonus + Growth Path

Halfords; Stratford-upon-Avon; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Family & Friends Discount Events

Trade Price Bike & Cycle to Work

Wagestream access

GP Access 24/7

Share save scheme

Health Cash Plan

Pension & Life Assurance

Job summary

Halfords is seeking an Autocentre Centre Manager to lead the team, deliver an outstanding customer journey and drive service excellence across our Autocentre network. You will recruit, coach and develop staff while ensuring safety compliance and achieving KPIs.

The role offers an uncapped bonus and a path to progression within the company. You will be responsible for maintaining high standards, delivering sales targets, and creating a positive environment that supports the nation’s motoring

Qualifications

• Experience leading automotive or similar service teams.
• Track record of delivering high customer satisfaction and effective management.
• Coaching-based approach to team development and training.
• Experience meeting Health and Safety standards/compliance.
• Experience with high sales turnover and KPI management.
• Excellent verbal and written communication skills.
• Proficient with IT systems and eager to learn in-house platforms.
• Good time management and organisational skills.
• Current valid driving licence.

Responsibilities

• Lead the autocentre team to deliver an excellent customer journey and satisfaction.
• Drive achievement of targets and KPIs through effective people leadership.
• Provide coaching and on-the-job training to team members.
• Ensure compliance with Health and Safety standards across operations.
• Support high sales turnover through strong service delivery and upsell opportunities.
• Maintain clear and proactive communication with customers and colleagues.

Skills

Leadership and team management

Customer satisfaction management

Coaching and training

Health & Safety compliance

Sales/KPIs management

Communication skills

IT systems literacy

Time management

Valid driving licence

Tools

In-house systems

Job description

Halfords is seeking an Autocentre Centre Manager to lead the team, deliver an outstanding customer journey and drive service excellence across our Autocentre network. You will recruit, coach and develop staff while ensuring safety compliance and achieving KPIs.

The role offers an uncapped bonus and a path to progression within the company. You will be responsible for maintaining high standards, delivering sales targets, and creating a positive environment that supports the nation’s motoring