Auto Workshop Front Desk Specialist

Confidential; Preston; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Training

Secure & growing business

Job summary

Confidential in Preston is seeking a Service Receptionist (Automotive / Workshop) to be the first point of contact for customers, in person and over the phone, ensuring a smooth and professional service experience from start to finish.

The role is full-time, Monday to Friday, with training provided and a competitive salary. You will handle book‑ins, scheduling, estimates, invoices and payments in a modern automotive business.

Qualifications

• Great communication and customer service skills.
• Experience in reception, admin, or service-based roles.
• Comfortable using digital systems and multiple tasks.

Responsibilities

• Welcome and assist customers, both over the phone and face-to-face.
• Book in service jobs, manage workshop scheduling, and maintain customer records.
• Prepare estimates and invoices, and handle payments.

Skills

Customer service

Communication

Organisational skills

Tech-savvy

Tools

CRM software

Job description

Confidential in Preston is seeking a Service Receptionist (Automotive / Workshop) to be the first point of contact for customers, in person and over the phone, ensuring a smooth and professional service experience from start to finish.

The role is full-time, Monday to Friday, with training provided and a competitive salary. You will handle book‑ins, scheduling, estimates, invoices and payments in a modern automotive business.