Auto Service Advisor — Customer-First & Growth Path

Fleet Farm; Plymouth; Vor Ort; GBP 27.000 - 39.000; Vollzeit

Zusammenfassung

Fleet Farm in Plymouth, WI is seeking an Auto Service Advisor to work with customers, determine vehicle needs, verify warranty coverage, develop estimates and create repair orders while maintaining excellent customer service.

You will schedule service appointments, promote automotive products, prepare service estimates and assist in events. A high school diploma or GED is preferred; must be 16+ with a valid driver’s license and the ability to lift up to 50 lbs.

Qualifikationen

• Customer-focused attitude and strong communication skills.
• Ability to handle appointments, estimates and basic customer inquiries.
• Willingness to promote products and services to meet customer needs.

Aufgaben

• Answer phones promptly and courteously; schedule service appointments.
• Develop service estimates by costing materials, labor and applying warranty info.
• Create repair orders and maintain excellent customer service experience.
• Promote and sell automotive products and services that meet customer needs.
• Assist in events and promotions and ensure services meet customer expectations.

Kenntnisse

Customer service

Communication

Sales skills

Ausbildung

High school diploma or GED

Jobbeschreibung

Fleet Farm in Plymouth, WI is seeking an Auto Service Advisor to work with customers, determine vehicle needs, verify warranty coverage, develop estimates and create repair orders while maintaining excellent customer service.

You will schedule service appointments, promote automotive products, prepare service estimates and assist in events. A high school diploma or GED is preferred; must be 16+ with a valid driver’s license and the ability to lift up to 50 lbs.