Audit Technology Implementation Lead

Forvis Mazars in the UK; West of England; On-site; GBP 65,000 - 90,000; Full time

Job summary

Forvis Mazars in the UK is seeking an Assistant Manager - Audit Technology Support & Implementation to bridge offshore delivery and onshore management, delivering hands-on support and ensuring quality across audit tools and techniques. You will review outputs, train offshore analysts and monitor demand to prioritise work efficiently.

You will also engage with audit teams on complex cases, drive continuous improvement, and support the onboarding of new tools while maintaining strong audit

Qualifications

• Experience within audit, audit support, data analytics or technology-enabled audit environments.
• Strong understanding of audit processes and ability to apply judgement in practical scenarios.
• Experience supporting or working with audit technology, data tools or analytics solutions.
• Strong problem-solving capability and ability to work through complex queries and datasets.
• Ability to coach and support more junior team members.
• Strong communication skills with ability to explain complex concepts clearly to non-technical users.
• High attention to detail and commitment to quality and consistency.
• Ability to manage multiple priorities and work in a fast-paced support environment.
• Collaborative mindset with ability to work across teams and stakeholders.

Responsibilities

• Provide hands-on support to audit teams for more complex queries, including those requiring audit judgement, interpretation of outputs or deeper technical understanding.
• Act as the first escalation point for offshore data analysts, supporting resolution of queries that cannot be addressed through standard processes.
• Review outputs produced by offshore team members, ensuring accuracy, consistency and quality of responses provided to audit teams.
• Coach, train and support offshore team members, providing guidance on handling queries, use of tools, and expected service standards.
• Monitor incoming tickets and support demand, working with the Manager to ensure effective allocation and prioritisation of work.
• Take ownership of complex or sensitive support issues, ensuring they are investigated thoroughly and resolved in a timely manner.
• Engage directly with audit teams on more complex support cases, providing clear, practical explanations and guidance.
• Identify recurring issues, trends and knowledge gaps, and elevate these appropriately to support continuous improvement.
• Support the development and maintenance of guidance materials, including FAQs, user guides and standard responses.
• Ensure offshore team members adhere to agreed processes, service levels and quality standards.
• Collaborate with Manager and Director to provide feedback on performance, risks and areas for improvement within the support model.
• Support onboarding of new tools into the support model, including developing understanding and supporting offshore training.
• Maintain strong awareness of ATT functionality, use cases and audit applications to provide effective support.
• Support ATT implementation activity, including early-stage, hypercare support and user onboarding.
• Contribute to training sessions, drop-in clinics and knowledge sharing activities to improve adoption.
• Provide feedback into tool development and enhancement based on user issues and support insights.
• Support continuous improvement initiatives across the support function.
• Assist with documentation of processes, workflows and support standards.

Skills

Audit support

Data analytics

Tech-enabled audit

Problem solving

Coaching juniors

Communication

Attention to detail

Multitasking

Tools

R

Python

SQL

Alteryx

Power BI

Job description

Forvis Mazars in the UK is seeking an Assistant Manager - Audit Technology Support & Implementation to bridge offshore delivery and onshore management, delivering hands-on support and ensuring quality across audit tools and techniques. You will review outputs, train offshore analysts and monitor demand to prioritise work efficiently.

You will also engage with audit teams on complex cases, drive continuous improvement, and support the onboarding of new tools while maintaining strong audit