Audit Tech Support & Implementation Lead

Forvis Mazars in the UK; City of Edinburgh; On-site; GBP 60,000 - 85,000; Full time

Job summary

Forvis Mazars in the UK is seeking an Assistant Manager to lead Audit Technology Support & Implementation, bridging offshore delivery with onshore management. You will provide hands-on help on ATTs, review offshore outputs, and coach junior analysts.

Join a collaborative team working across audit tools, data analytics, and continuous improvement, ensuring timely, accurate support and quality outcomes for diverse client engagements.

Qualifications

• Experience within audit, audit support, data analytics or technology-enabled audit environments.
• Strong understanding of audit processes and ability to apply judgement in practical scenarios.
• Experience supporting or working with audit technology, data tools or analytics solutions.
• Strong problem-solving capability and ability to work through complex queries and datasets.
• Ability to coach and support more junior team members.
• Strong communication skills with ability to explain complex concepts clearly to non-technical users.
• High attention to detail and commitment to quality and consistency.
• Ability to manage multiple priorities and work in a fast-paced support environment.
• Collaborative mindset with ability to work across teams and stakeholders.

Responsibilities

• Provide hands-on support to audit teams for complex queries requiring audit judgement.
• Act as the first escalation point for offshore data analysts.
• Review outputs from offshore team for accuracy and quality of responses provided to audit teams.
• Coach, train and support offshore team members, providing guidance on handling queries and tools.
• Monitor incoming tickets and support demand, with Manager to prioritise work.
• Own complex or sensitive support issues and ensure timely resolution.
• Engage directly with audit teams on complex cases with clear explanations.
• Identify recurring issues and knowledge gaps and elevate for improvement.
• Support development of FAQs, user guides and standard responses.
• Ensure offshore team adhere to agreed processes and SLAs.
• Collaborate with Manager and Director to feedback on performance and risks.
• Support onboarding of new tools into the support model.
• Maintain awareness of ATT functionality and audit applications.
• Support ATT implementation activity including hypercare and onboarding.
• Contribute to training sessions and knowledge sharing to improve adoption.
• Provide feedback into tool development and enhancements based on issues.
• Support continuous improvement initiatives across the function.
• Assist with documentation of processes, workflows and support standards.

Skills

Audit experience

Data analytics

Audit technology

Problem solving

Mentoring

Communication

Attention to detail

Multitasking

Collaboration

Tools

R

Python

SQL

Alteryx

Power BI

Job description

Forvis Mazars in the UK is seeking an Assistant Manager to lead Audit Technology Support & Implementation, bridging offshore delivery with onshore management. You will provide hands-on help on ATTs, review offshore outputs, and coach junior analysts.

Join a collaborative team working across audit tools, data analytics, and continuous improvement, ensuring timely, accurate support and quality outcomes for diverse client engagements.