Audiology Admin Team Lead - Patient Communications

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 26,000 - 36,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Audiology Reception Team Leader to supervise the administration team and support the Audiology Administration Manager. The role focuses on delivering responsive patient services across face-to-face, email and telephone channels.

The successful candidate will demonstrate strong organisational skills, proficiency in Microsoft Office, and the ability to adapt to changing priorities while maintaining professional standards in a

Qualifications

• Experience supervising an administration team.
• Ability to support the Administration Manager in a specialist service.
• Strong organisational skills and adaptability to changing priorities.

Responsibilities

• Supervise the administration team within Audiology.
• Support the Audiology Administration Manager in daily operations.
• Handle patient queries across face-to-face, email and telephone channels.
• Ensure timely communication and accurate documentation.

Skills

Organisational skills

Tools

Microsoft Office

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Audiology Reception Team Leader to supervise the administration team and support the Audiology Administration Manager. The role focuses on delivering responsive patient services across face-to-face, email and telephone channels.

The successful candidate will demonstrate strong organisational skills, proficiency in Microsoft Office, and the ability to adapt to changing priorities while maintaining professional standards in a