Senior Audiology Administration Team Lead

UHCW NHS Trust; Coventry; On-site; GBP 24,000 - 32,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Audiology Reception Team Leader to join our audiology service for adults and children. The role involves supervising the Administration team and supporting the Audiology Administration Manager, handling queries in person, by email and by phone, and ensuring timely communications with all stakeholders.

The post requires strong organization and a flexible approach to changing priorities.

Qualifications

• Excellent communication skills
• Attention to detail
• Proficient in Microsoft applications
• Ability to adapt to changing priorities
• Team supervision experience

Responsibilities

• Provide supervision of the Audiology Administration Team and support the Audiology Administration Manager
• Respond to queries face to face, via email and telephone with professionalism
• Ensure RTT/DM01 deadlines are met and manage administrative processes
• Manage diary, meetings, and documentation; maintain records and action logs
• Liaise with staff and third parties; act as single point of contact for management team
• Provide reception duties when required, including booking clients and issuing hearing aid consumables

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking an Audiology Reception Team Leader to join our audiology service for adults and children. The role involves supervising the Administration team and supporting the Audiology Administration Manager, handling queries in person, by email and by phone, and ensuring timely communications with all stakeholders.

The post requires strong organization and a flexible approach to changing priorities.