Audio Visual Service Engineer

The Roundhouse; Tees Valley; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading AV integration company is seeking an AV Service Engineer to manage high-end smart home and commercial projects. This hands-on role involves maintaining complex AV, lighting, and networking systems in luxury environments. The company provides van, tools, and travel expenses, offering generous overtime and bonuses alongside career development opportunities. Ideal candidates will possess strong knowledge in IP networking and experience with Crestron and Control4 systems, capable of working autonomously on site.

Benefits

Company van

Travel expenses covered

Generous overtime and bonuses

Career development opportunities

Qualifications

• Experience in a service, commissioning or support role in the AV industry.
• Strong working knowledge of IP networking, including WAPs and routers.
• Experience maintaining Crestron and Control4 systems.
• Ability to work independently on client sites.

Responsibilities

• Perform preventative maintenance on AV and automation systems.
• Diagnose hardware and software faults in audio, video, and lighting systems.
• Support and maintain Crestron and Control4 systems.

Skills

Audio Visual industry experience

IP networking knowledge

Hands-on experience with Crestron

Hands-on experience with Control4

Tools

Crestron

Control4

Job description

AV Service Engineer (Smart Home / Commercial AV Systems)

£40,000 - £45,000 + Van + Tools + Travel Expenses + Overtime

Job Summary

London / UK Travel Long–Term Progression: Are you an AV Service Engineer ready to step into a specialist, autonomous role where you’ll own high‑end Smart home and Commercial automation projects with fast tracked progression and fast salary enhancements as the company continues its rapid growth?

This is a hands‑on field role working with premium residential systems and advanced commercial automation, fault‑finding, servicing and maintaining complex AV, lighting, networking and control systems. You’ll work with industry‑leading technologies (Crestron, Control4, Lutron) across luxury properties and flagship commercial spaces.

If you want more autonomy, specialist equipment, deeper technical challenge and long‑term development in a growing SME, this role offers it.

Responsibilities

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems in high‑end properties.
• Troubleshoot and diagnose hardware and software faults across audio, video, lighting and IP networks (Wi‑Fi, routers, switches, VLANs, subnets).
• Support and maintain Crestron and Control4 systems: uploading firmware, updating projects and resolving programming‑related issues.

Qualifications

• Experience in the custom install / Audio Visual industry in a service, commissioning or support role.
• Strong working knowledge of IP networking – confident with WAPs, routers, switches, VLANs and subnets.
• Hands‑on experience supporting and maintaining Crestron and/or Control4 systems.
• Comfortable working autonomously on client sites.

Benefits & Development

• Company van, tools, laptop and mobile provided.
• Generous overtime and bonuses as well as all travel expenses covered for UK and international projects.
• Long‑term career development within a growing, award‑winning smart home and AV integration specialist.