Audio Typist- Trauma & Orthopaedics

York and Scarborough Teaching Hospitals NHS Foundation Trust; York; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity has arisen for a motivated Audio Typist to join the Trauma & Orthopaedic Team at a leading healthcare provider. This role involves transcribing complex digital dictation and performing various administrative tasks, ensuring efficient communication within the team. The ideal candidate will have strong typing skills, clerical experience, and a commitment to delivering high-quality service. Join a trusted partner in healthcare that values kindness, openness, and excellence, and contribute to the well-being of the local community while enjoying a supportive work environment with numerous benefits.

Benefits

NHS Pension Scheme

27 days holiday (rising to 33)

Generous relocation package

Employee Assistance Programme

NHS Car Lease scheme

Cycle to Work scheme

Learning and development opportunities

Discounts on various services

Qualifications

• Proficient Audio Typist with excellent typing skills and clerical experience.
• GCSE English Language required, RSA II qualifications preferred.

Responsibilities

• Audio typing of outpatient clinic and administrative letters.
• Provide typing support to medical secretariat and handle queries.

Skills

Audio Typing

Clerical Skills

Microsoft Office

Customer Service

Education

GCSE English Language, Grade C or above

RSA II in Word Processing

RSA II in Typing

Tools

IT Applications

Office Applications

Job description

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values

• We are KIND
• We are OPEN
• We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

Job overview

An opportunity has arisen for an Audio Typist within the Trauma & Orthopaedic Team at York Hospital.

We are seeking a highly motivated individual who can work effectively using their own initiative, as well as being part of a team. They must be a proficient Audio Typist with the ability to transcribe complex digital dictation.

The successful candidate will possess GCSE English Language, Grade C or above, or equivalent. They must also possess excellent typing skills or RSA II level qualification as well as previous clerical/administrative experience, preferably in a healthcare or customer based setting.

We look forward to receiving your application!

Main duties of the job

Duties will mainly include the audio typing of outpatient/admin letters and reports, and dealing with any subsequent instruction as indicated by the dictation such as making outpatient appointments.

• Audio typing of outpatient clinic, discharge and general administrative letters.
• Filing, photocopying and other administrative tasks as necessary.
• Provide typing and administrative support to the medical secretariat within the Directorate as required.
• Deal with routine internal telephone queries.
• Respond in a professional and sensitive manner when dealing with confidential issues.

Working for our organisation

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
• 27 days holiday rising to 33 days (depending on NHS Trust service).
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully.
• A variety of different types of paid and unpaid leave covering emergency and planned leave.
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
• NHS Car Lease scheme and Cycle to Work scheme.
• An extensive range of learning and development opportunities.
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Person specification

Qualifications

• GCSE English Language, Grade C or above (or equivalent).
• Word processing skills – RSA II (or equivalent).
• Typing skills – RSA II (or equivalent).

Experience/Skills

• Previous clerical/administrative experience.
• Experience of working in a customer focused environment.
• Experience of using a variety of IT applications, including Microsoft Office.

Knowledge

• Knowledge of medical terminology.
• Knowledge of office applications and procedures.

DBS Checks

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.

Please note that Volunteers and Bank only staff will not be charged.

Use of Artificial Intelligence (AI)

Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. You will be required to acknowledge that you are aware of this before submitting your application.

Agile and Flexible Working

We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Employee Assistance Programme (EAP)

All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.

A bit more about us and the surrounding area

York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.

Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.