Patient Access Representative I

Sentara; England; Remote; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Access Representative to enhance patient registration in the Emergency Department. This role involves identifying patients, collecting essential information, and collaborating with diverse teams to ensure seamless patient experiences. With opportunities for career advancement and a supportive work environment, this position is ideal for those passionate about patient care. Join a team committed to excellence and make a meaningful impact in healthcare while enjoying a range of benefits and a sign-on bonus for qualified candidates.

Benefits

Medical, Dental, Vision plans

Tuition Assistance up to $5,250/year

Paid Time Off and Sick Leave

401k/403B with Employer Match

Pet Insurance

Reimbursement for Adoption, Fertility, and Surrogacy up to $10,000

Emergency Backup Care

Life Insurance

Legal Resources Plan

Reimbursement for certifications and access to CEUs

Qualifications

• Minimum 2 years of Customer Service and/or Data Entry experience.
• Proficiency in keyboarding is essential.

Responsibilities

• Identify patients and collect demographic and insurance information.
• Collaborate with clinical and non-clinical staff for patient admission.

Skills

Customer Service

Data Entry

Insurance Verification

Scheduling

Receptionist Skills

Education

High School Diploma or Equivalent

Associate or Bachelor's Degree

Job description

City/State

Norfolk, VA

Work Shift

Rotating

Overview:

As a Patient Access Representative with Sentara, you will work in Patient Registration for the Emergency Department and other hospital registration areas. Your primary duties include positively identifying patients, collecting demographic and insurance information, and admitting patients. This role involves collaboration with both clinical and non-clinical staff. Opportunities for advancement include positions such as Patient Access Rep II/III, Team Leader, and Team Coordinator. Our team is dedicated to providing excellent patient care and teamwork.

Watch Jasmine describe a day in the life of a Patient Access Representative with Sentara Health: https://youtu.be/5J3AFqVhS8w

Up to $1,500 Sign-On Bonus for Qualified Candidates!

Education

High School Diploma or Equivalent

Certification/Licensure

No specific certification or licensure required

Experience

• Minimum 2 years of Customer Service and/or Data Entry experience
• Alternatively, an associate or bachelor’s degree can substitute for two years of experience
• Proficiency in keyboarding

Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance Verification, Scheduling, Receptionist, Non-clinical

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Reimbursement for Adoption, Fertility, and Surrogacy up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term and Short-Term Disability, Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance up to $5,250/year and discounted educational opportunities
• Student Debt Pay Down of $10,000
• Reimbursement for certifications and access to CEUs and professional development
• Pet Insurance
• Legal Resources Plan

Our goal is to enhance training, career growth, work-life balance, and more, to make every day at Sentara rewarding.

Sentara Norfolk General Hospital in Norfolk, VA, is a 525-bed tertiary care facility, home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and the primary teaching hospital for Eastern Virginia Medical School.

Our hospital offers advanced heart programs, Nightingale Regional Air Ambulance, and specialized services including a recognized Comprehensive Stroke Center and Magnet nursing hospital, focusing on heart, neurosciences, urology, oncology, spine, imaging, behavioral health, maternity, and women's health, including a neonatal ICU.

Sentara Health is an equal opportunity employer committed to diversity, inclusion, and belonging, reflecting the communities we serve. We are a tobacco-free environment to support our mission: "to improve health every day."

Remote work opportunities are available in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, Wyoming.