Audi Used Car Area Manager

Dekra Automotive Ltd; Gloucester; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

25 days annual leave plus bankolidays

Holiday buy and sell scheme

Private health insurance

Pension contribution

Employee referral scheme

Electric vehicle salary sacrifice

Eye test vouchers

Employee Assistance Programme (EAP)

Job summary

DEKRA Automotive Ltd is seeking an Audi Used Car Area Manager to work field-based across the South West and M4 Corridor, supporting around 25 retailers to boost used car sales, quality and customer experience.

You will analyse performance data with retailer management teams, agree SMART action plans, coach teams and ensure alignment with Audi and DEKRA objectives, driving professionalism and continuous improvement across the network.

Qualifications

• Experience working with diverse automotive stakeholders.
• Strong understanding of used car sales processes.
• Ability to analyse performance data and derive actions.
• Coaching and influencing retailer teams.
• Knowledge of used car marketing strategies.

Responsibilities

• Build relationships with retailers and field teams to improve sales and quality.
• Analyse stock, presentation, customer enquiries, leads, handovers and follow-up.
• Create, implement and review SMART action plans emphasizing significant opportunities.
• Conduct retailer visits and provide coaching to improve service and performance.
• Collaborate with Audi and DEKRA teams to share best practice and drive standards.

Skills

Stakeholder management

Automotive retail knowledge

Analytical thinking

Coaching and influencing

Marketing strategy knowledge

Strong communication

Independence in field work

Numeracy and IT skills

Job description

Audi Used Car Area Manager

Location Field Based South West & M4 Corridor

Salary £45-50K DOE + 20% discretionary bonus + Company Car

Contract Full-time, permanent

Do you want to boost the future towards a safe, secure and sustainable world

At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.

We anticipate technical developments early on and drive industry transformation as thought leaders.

For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.

Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.

A Day in the Life and the Impact You ll Make:

As an Audi Used Car Area Manager, you ll work across approximately 25 retailers throughout the North West and Midlands, helping used car departments improve sales performance, quality and customer experience.

Working closely with retailer management teams and Audi field colleagues, you ll analyse performance data, identify opportunities for improvement and agree SMART action plans that deliver measurable results. You ll build strong relationships across the retailer network, coach and support teams, and ensure retailers remain aligned with Audi s short, medium and long-term objectives.

With a field-based role and a varied network of retailers, no two days will be the same as you work to drive professionalism, performance and continuous improvement across the Audi used car network.

What You ll Do:

• Build strong relationships with Audi retailers and field teams, using KPI analysis and diagnostic meetings to identify opportunities to improve used car sales and quality.
• Assess and improve key areas of used car performance, including stock profile, vehicle preparation and presentation, customer enquiries, lead generation, handovers and follow-up.
• Create, implement and review SMART action plans, prioritising retailers with the greatest opportunities for improvement while maintaining effective relationships across the wider network.
• Conduct retailer visits, producing concise reports and providing coaching and guidance to support improved customer service, sales quality and operational performance.
• Work collaboratively with Audi and DEKRA teams to identify process improvements, share best practice and support the delivery of departmental standards, efficiency and profitability.

What You ll Bring:

• Experience working effectively with a diverse range of stakeholders within a retailer or automotive environment.
• A strong understanding of the core processes required to deliver excellence in used car sales.
• The ability to analyse business performance and demonstrate practical commercial and financial awareness.
• Strong coaching and influencing skills, with the ability to develop the capability of stakeholders within retailer businesses.
• A good understanding of used car marketing strategies and how these can support retailer performance.
• Excellent communication, organisation and relationship-building skills.
• The confidence to work independently in a field-based role and manage priorities across a number of retailer sites.
• Good numeracy, literacy and IT skills.

Nice to Have:

• Experience identifying and capitalising on commercial opportunities within local or national automotive markets.
• Previous experience working within a franchised automotive retailer or manufacturer environment.
• Experience in a field-based performance improvement, consultancy, coaching or account management role.

What You ll Receive for the Value You Bring:

• 25 days annual leave plus bank holidays
• Holiday buy and sell scheme
• Private health insurance
• Pension contribution
• Employee referral scheme
• Electric vehicle salary sacrifice scheme
• Eye test vouchers
• Employee Assistance Programme (EAP)

Let's create a safer world today.

At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.

No agencies please.