Attendance & Welfare Lead — Immediate Start (Full-Time)

Marchant Recruitment; Hastings; On-site; GBP 32,000 - 45,000; Full time

Job summary

Marchant Recruitment is seeking an organised Lead Attendance & Student Welfare Officer for a secondary school in Hastings, East Sussex. You will manage daily attendance, investigate absences, and liaise with families to remove barriers to attendance.

Working with Heads of Year and safeguarding teams, you will maintain SIMS/Arbor records, run attendance panels, coordinate reintegration plans, and support safeguarding compliance.

Qualifications

• Proven experience in a school attendance, pastoral support, or education administrative role
• Proficiency in school management software (SIMS, Arbor, Bromcom, or CMIS)
• Thorough understanding of DfE school attendance codes, statutory guidance, and safeguarding protocols
• Excellent communication, negotiation, and conflict-resolution skills when working with families
• An active enhanced DBS check on the Update Service (or willingness to apply)

Responsibilities

• Monitor daily student attendance and punctuality records using school management systems (SIMS/Arbor)
• Conduct first-day absence calls, send automated family communications, and track unexplained absences
• Perform home visits and participate in multi-agency welfare meetings for persistently absent pupils
• Prepare weekly attendance statistical reports for the Senior Leadership Team and local authority officers
• Coordinate attendance reward schemes, student attendance panels, and return-to-school reintegration plans
• Maintain accurate safeguarding and attendance documentation in compliance with DfE statutory guidelines

Skills

Pastoral support

Communication skills

Negotiation

Conflict resolution

Tools

SIMS

Arbor

Bromcom

CMIS

Job description

Marchant Recruitment is seeking an organised Lead Attendance & Student Welfare Officer for a secondary school in Hastings, East Sussex. You will manage daily attendance, investigate absences, and liaise with families to remove barriers to attendance.

Working with Heads of Year and safeguarding teams, you will maintain SIMS/Arbor records, run attendance panels, coordinate reintegration plans, and support safeguarding compliance.